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ASSISTANT HOUSEKEEPING MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,500.00 - $70,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Hyatt is a globally recognized hospitality company renowned for its commitment to providing exceptional guest experiences through attentive and caring associates. With a strong presence in the luxury and upscale hotel segments, Hyatt is dedicated to delivering superior service and comfort to travelers worldwide. Hyatt’s reputation is built on a foundation of quality, innovation, and a deep understanding of guest needs, making it a preferred choice for business and leisure travelers alike. Hyatt’s inclusive work culture and focus on employee growth provide an engaging environment for professionals seeking to excel in hospitality.

The Housekeeping Manager role at Hyatt plays a critical role in maintaining the high standards of cleanliness and guest satisfaction throughout the hotel. Reporting directly to the Executive Housekeeper, this managerial position involves overseeing the entire housekeeping department, including public areas and night cleaning operations. The Housekeeping Manager ensures that all housekeeping procedures comply with Hyatt's safety and security guidelines, while also managing housekeeping and laundry supplies meticulously. Candidates with experience in turndown service and catering to VIP guests or foreign dignitaries will find this role particularly rewarding. The position also includes staffing responsibilities such as training, development, and scheduling.

This role demands exceptional attention to detail, strong leadership qualities, and the ability to interact effectively with guests, team members, and other departments. The Housekeeping Manager fosters an upbeat environment focused on both customer and associate satisfaction, ensuring that every guest experiences the cleanliness and comfort Hyatt is known for. The salary range for this role is competitive, between $64,500 and $70,000, reflecting the importance of this position within the hotel operations. This opportunity is ideal for dynamic professionals aiming to advance their careers in hotel management with a prestigious brand like Hyatt.

Job Requirements

  • 2-3 years of progressive hotel rooms management experience
  • proficiency in Microsoft Word and Excel
  • excellent organizational, interpersonal and administrative skills
  • ability to interact effectively with diverse groups
  • strong communication skills
  • desire to satisfy the needs of others
  • service oriented style
  • high energy and entrepreneurial spirit
  • motivational leadership skills

Job Qualifications

  • 2-3 years of progressive hotel rooms management experience
  • a true desire to satisfy the needs of others in a fast-paced environment
  • refined verbal and written communication skills
  • demonstrated ability to interact effectively with people of diverse cultural, disability, and ethnic backgrounds
  • service oriented style with professional presentation skills
  • hotel or hospitality degree an asset
  • proficiency in Microsoft Word and Excel
  • excellent organizational, interpersonal and administrative skills
  • strong leadership capabilities
  • effective communicator
  • ability to provide exceptional customer service and improve the bottom line

Job Duties

  • assist in the oversight of the entire housekeeping area including public areas and night cleaning
  • ensure compliance with all safety and security policies and procedures
  • manage housekeeping and laundry supplies and pars
  • perform or oversee turndown services and special VIP guest needs
  • conduct staff training, development and scheduling
  • maintain strong attention to detail in daily tasks
  • promote an atmosphere that ensures customer and associate satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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