
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Work-life balance
career growth
Health and well-being
Retirement
Award-Winning Culture
quarterly bonuses
Semi-annual bonus
Job Description
Drury Hotels is a highly respected hospitality company headquartered in Phoenix, Arizona, renowned for its commitment to excellence in guest service and employee satisfaction. With numerous properties across the United States, Drury Hotels prides itself on creating memorable experiences for its guests while fostering a supportive and rewarding work environment for its team members. The company has received numerous accolades, including being ranked among Newsweek's America's Greatest Workplaces for 2025, which highlights its dedication to employee well-being and organizational culture. Drury Hotels emphasizes work-life balance, career growth, health and well-being benefits, retirement plans, and incentive programs, making it a desirable employer in the hospitality industry.
The Assistant General Manager - Unassigned role at Drury Hotels is a pivotal leadership position designed to support multiple hotel properties within the organization. This career opportunity is best suited for a diverse leader who is eager to explore new experiences, form meaningful partnerships, and deliver exceptional guest services. The role goes beyond just managing day-to-day hotel operations; it centers on mentoring and developing team members, fostering a high-standard service culture, and continuously enhancing operational excellence. The Assistant General Manager will have the opportunity to work hands-on with various departments across multiple locations, ensuring consistent quality assurance and superior guest satisfaction.
Employees in this position will benefit from flexible scheduling options, paid time off, hotel discounts, and free room nights, supporting a healthy work-life balance. Drury Hotels invests heavily in career development through mentorship, cross-training, and management training programs, which is reflected in the more than 200 internal promotions within a single year. Health and well-being are prioritized via comprehensive medical, dental, vision, life, and disability insurance plans, as well as an Employee Assistance Program. The company’s retirement plan includes a company-matched 401(k) to help team members plan for the future. Additionally, the role is incentivized through quarterly and semi-annual bonuses tied to hotel and company performance, encouraging a collaborative and rewarding work environment.
This role involves a significant amount of travel—up to 75%—as the Assistant General Manager will be responsible for supporting multiple properties within an assigned region. This travel element offers the chance to experience a variety of hotel environments and operational challenges. The ability to provide expert leadership across all hotel departments and drive team success through training and coaching is essential. The role also requires strong critical thinking skills to handle complex situations proactively and contribute to continuous improvement initiatives.
Ideal candidates will bring a positive, can-do attitude, combined with at least one year of supervisory experience, preferably within the hotel industry. A bachelor’s degree in hospitality, business, or a related field is preferred. With a focus on cultivating exceptional guest service environments and maintaining high operational standards, the Assistant General Manager at Drury Hotels plays a vital role in advancing the company’s mission and ensuring a top-tier guest experience at each property they support. This position offers a rewarding career path filled with growth opportunities, comprehensive benefits, and the chance to be part of a team that truly values what you do and who you are.
The Assistant General Manager - Unassigned role at Drury Hotels is a pivotal leadership position designed to support multiple hotel properties within the organization. This career opportunity is best suited for a diverse leader who is eager to explore new experiences, form meaningful partnerships, and deliver exceptional guest services. The role goes beyond just managing day-to-day hotel operations; it centers on mentoring and developing team members, fostering a high-standard service culture, and continuously enhancing operational excellence. The Assistant General Manager will have the opportunity to work hands-on with various departments across multiple locations, ensuring consistent quality assurance and superior guest satisfaction.
Employees in this position will benefit from flexible scheduling options, paid time off, hotel discounts, and free room nights, supporting a healthy work-life balance. Drury Hotels invests heavily in career development through mentorship, cross-training, and management training programs, which is reflected in the more than 200 internal promotions within a single year. Health and well-being are prioritized via comprehensive medical, dental, vision, life, and disability insurance plans, as well as an Employee Assistance Program. The company’s retirement plan includes a company-matched 401(k) to help team members plan for the future. Additionally, the role is incentivized through quarterly and semi-annual bonuses tied to hotel and company performance, encouraging a collaborative and rewarding work environment.
This role involves a significant amount of travel—up to 75%—as the Assistant General Manager will be responsible for supporting multiple properties within an assigned region. This travel element offers the chance to experience a variety of hotel environments and operational challenges. The ability to provide expert leadership across all hotel departments and drive team success through training and coaching is essential. The role also requires strong critical thinking skills to handle complex situations proactively and contribute to continuous improvement initiatives.
Ideal candidates will bring a positive, can-do attitude, combined with at least one year of supervisory experience, preferably within the hotel industry. A bachelor’s degree in hospitality, business, or a related field is preferred. With a focus on cultivating exceptional guest service environments and maintaining high operational standards, the Assistant General Manager at Drury Hotels plays a vital role in advancing the company’s mission and ensuring a top-tier guest experience at each property they support. This position offers a rewarding career path filled with growth opportunities, comprehensive benefits, and the chance to be part of a team that truly values what you do and who you are.
Job Requirements
- Positive can-do attitude
- Bachelor’s degree in hospitality, business or related field preferred
- Minimum of one-year supervisory experience
- Experience in hotel industry preferred
- Ability to travel up to 75 percent
- Strong critical thinking skills
- Excellent leadership and interpersonal skills
Job Qualifications
- Bachelor’s degree in hospitality, business or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Experience in hotel industry preferred
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively across multiple teams
- Commitment to exceptional guest service quality
Job Duties
- Assist and support hotel properties and staff in assigned region
- Provide expert leadership across all hotel departments
- Train, develop and coach team members for success
- Cultivate an environment of exceptional guest service
- Hire team members with the right attitude for the role
- Lead, coach and develop team members across multiple hotels
- Role model quality assurance best practices
- Deliver on business measures of service, cost and labor controls
- Handle challenging situations with critical thinking and resolve issues proactively
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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