Assistant General Manager -- Restaurant Ops & Guest Experience

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,300.00 - $66,100.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
performance bonuses
Professional development opportunities
Meal Allowances

Job Description

CAVA - Towson is a vibrant and rapidly growing restaurant renowned for its commitment to delivering fresh, flavorful Mediterranean-inspired cuisine. As part of a broader national network, CAVA prides itself on quality ingredients, health-conscious menu options, and a strong dedication to exceptional customer service. The Towson location continues this tradition by offering guests a warm and welcoming environment where they can enjoy thoughtfully prepared meals tailored to their individual tastes. The restaurant has cultivated a reputation for excellence, both in the food it serves and the inviting atmosphere it creates for diners. CAVA's mission emphasizes sustainability, community involvement, and innovation in its culinary offerings, making it a preferred destination for those seeking delicious, wholesome dining experiences.

The Assistant General Manager (AGM) role at CAVA - Towson is a crucial leadership position designed to support the General Manager in overseeing the daily operations of the restaurant. This position demands a passionate and detail-oriented individual who can maintain and enhance high standards of food quality and customer service. With a focus on teamwork and positive work culture, the AGM will be instrumental in training and developing Team Members, ensuring they are equipped with the skills and knowledge necessary to deliver exceptional guest experiences. The Assistant General Manager will also manage financial responsibilities, including inventory control and budget adherence, playing a key role in improving operational efficiency and profitability. Leadership skills and effective communication are imperative in this position, as the AGM will be the liaison between the General Manager and the rest of the team, facilitating smooth operations and fostering an inclusive environment where employees feel valued and motivated. Overall, this role offers an excellent opportunity for an experienced restaurant supervisor seeking to advance their career in a dynamic and supportive setting focused on quality, innovation, and community impact.

Job Requirements

  • high school diploma or equivalent
  • 1-2 years of supervisory experience in the restaurant industry
  • strong leadership and communication skills
  • ability to handle financial tasks
  • knowledge of food safety and health regulations
  • flexibility to work various shifts including weekends and holidays

Job Qualifications

  • 1-2 years of supervisory experience in the restaurant industry
  • strong leadership skills
  • excellent communication and interpersonal abilities
  • experience with financial management in a restaurant setting
  • ability to train and motivate a team
  • knowledge of health and safety standards
  • high school diploma or equivalent

Job Duties

  • oversee daily restaurant operations
  • support the general manager in maintaining food quality and service standards
  • train and mentor team members
  • manage financial tasks including inventory and budgeting
  • promote a positive and inclusive work environment
  • ensure compliance with health and safety regulations
  • assist in staff scheduling and labor cost management

Job Criteria

Experience

Mid Level (3-7 years)


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