Assistant General Manager -- Restaurant Ops & Guest Experience

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,500.00 - $66,300.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Early wage access

Job Description

CAVA - Owings Mills is a vibrant restaurant known for its fresh and flavorful Mediterranean cuisine, committed to providing guests with an exceptional dining experience. As part of a growing national brand, CAVA combines healthy, customizable menu options with a fast-casual atmosphere that values quality ingredients and outstanding service. The restaurant emphasizes a team-oriented culture where every team member contributes to creating a welcoming environment for customers. Its commitment to employee development and customer satisfaction has made CAVA a preferred dining destination in Owings Mills and beyond.

The Assistant General Manager at CAVA - Owings Mills plays a crucial role in managing the daily restaurant operations and supporting the General Manager in executing strategic goals. This position is designed for a motivated leader who can effectively oversee team members, maintain high standards of food quality and service, and ensure operational efficiency. The Assistant General Manager is responsible for fostering a positive workplace culture that encourages growth, teamwork, and accountability. With 1-2 years of supervisory experience required, candidates must demonstrate strong leadership skills and a passion for excellent customer service. This role presents a unique opportunity to contribute significantly to the success and reputation of a popular and expanding restaurant brand. Employees in this role benefit from a robust compensation package including health, dental, and vision insurance, along with early wage access, which supports their financial wellness. The position is ideal for individuals who are enthusiastic about restaurant management and eager to advance their careers in the hospitality industry while making a tangible impact on team performance and customer satisfaction.

Job Requirements

  • high school diploma or equivalent
  • 1-2 years of supervisory experience in restaurant management
  • strong interpersonal skills
  • ability to work flexible hours including nights and weekends
  • willingness to support and lead a diverse team
  • proficiency in basic computer applications

Job Qualifications

  • 1-2 years of supervisory experience in the restaurant industry
  • strong leadership and communication skills
  • ability to deliver outstanding customer service
  • experience with team development and coaching
  • knowledge of food safety standards
  • problem-solving and conflict resolution skills

Job Duties

  • manage daily restaurant operations
  • partner with the General Manager to support business goals
  • supervise and develop team members
  • ensure high standards of customer service
  • maintain food quality and safety protocols
  • handle customer inquiries and complaints professionally
  • assist with scheduling and inventory management

Job Criteria

Experience

Mid Level (3-7 years)


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