Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is a worldwide leader in partnering with the most iconic live events, venues, and brands to deliver premium, white-label solutions. With an extensive network of 450 venues globally, Legends oversees approximately 20,000 events annually, entertaining around 165 million guests each year. The company provides a comprehensive range of services encompassing feasibility consulting, owner's representation, sales, partnerships, hospitality, merchandise management, venue operations, and content booking for top-tier live events and venues. This positions Legends Global as an integral force in the live events and entertainment industry, ensuring clients receive exceptional service and maximum return on investment.
Legends Global champions a culture rooted in respect, ambitious innovation, teamwork, and decisive action. The company is devoted to fostering an inclusive workplace where employees are empowered to be authentic, make significant impacts, and grow professionally. Every member of the Legends team understands that success is a collective effort, achieved through unity and shared commitment to excellence. Joining Legends means becoming part of a winning organization that values dedication and drives exceptional outcomes across all its operational facets.
The role of Assistant General Manager (AGM) at Legends Global is a critical leadership position responsible for directing and managing all daily operational aspects of the venue. Reporting directly to the General Manager, the AGM plays a pivotal role in ensuring the venue's profitability and operational excellence. This leadership position requires partnering closely with the General Manager to strategize and execute operational plans that enhance hospitality services, guest experiences, event innovation, sales, and revenue generation. The AGM is entrusted with maintaining the high hospitality standards synonymous with Legends, consistently exceeding guest expectations while driving increased profitability.
The AGM oversees the property leadership team, providing mentorship, fostering professional growth, and ensuring effective execution of strategic plans. This position demands a hands-on approach to managing the quality and performance of food and beverage operations, innovating guest service delivery through creative and practical solutions, and handling financial responsibilities such as budgeting, inventory control, and contract negotiations with vendors and subcontractors. Furthermore, the AGM ensures compliance with all relevant federal, state, local, and Legends-specific regulations, including alcohol sales, OSHA standards, payroll, employment laws, and equal employment opportunity guidelines.
Ideal candidates for this role will have a bachelor's degree and 3-5 years of management experience within the contract foodservice industry, preferably in sports and entertainment venue operations. Successful AGMs possess strong leadership capabilities, excellent communication skills, proficiency with Microsoft Office and POS systems, and demonstrate a commitment to delivering superior customer and client service. The role requires flexibility to work extended hours, including late nights, weekends, and holidays as business needs dictate. Being bilingual in Spanish is considered a plus.
Legends Global offers competitive salary packages commensurate with experience, coupled with a generous benefits program including medical, dental, vision, life and disability insurance, paid vacation, and 401k retirement plan. This role is physically demanding and based on-site in San Antonio, TX, requiring the ability to meet essential physical functions, with reasonable accommodations available for qualified individuals with disabilities.
Joining Legends Global means becoming part of a diverse and dynamic team committed to excellence, innovation, and guest satisfaction in one of the most influential live entertainment management companies worldwide. If you are a motivated and experienced leader ready to drive success in a high-paced and rewarding environment, Legends Global invites you to apply and make a lasting impact within the live events industry.
Legends Global champions a culture rooted in respect, ambitious innovation, teamwork, and decisive action. The company is devoted to fostering an inclusive workplace where employees are empowered to be authentic, make significant impacts, and grow professionally. Every member of the Legends team understands that success is a collective effort, achieved through unity and shared commitment to excellence. Joining Legends means becoming part of a winning organization that values dedication and drives exceptional outcomes across all its operational facets.
The role of Assistant General Manager (AGM) at Legends Global is a critical leadership position responsible for directing and managing all daily operational aspects of the venue. Reporting directly to the General Manager, the AGM plays a pivotal role in ensuring the venue's profitability and operational excellence. This leadership position requires partnering closely with the General Manager to strategize and execute operational plans that enhance hospitality services, guest experiences, event innovation, sales, and revenue generation. The AGM is entrusted with maintaining the high hospitality standards synonymous with Legends, consistently exceeding guest expectations while driving increased profitability.
The AGM oversees the property leadership team, providing mentorship, fostering professional growth, and ensuring effective execution of strategic plans. This position demands a hands-on approach to managing the quality and performance of food and beverage operations, innovating guest service delivery through creative and practical solutions, and handling financial responsibilities such as budgeting, inventory control, and contract negotiations with vendors and subcontractors. Furthermore, the AGM ensures compliance with all relevant federal, state, local, and Legends-specific regulations, including alcohol sales, OSHA standards, payroll, employment laws, and equal employment opportunity guidelines.
Ideal candidates for this role will have a bachelor's degree and 3-5 years of management experience within the contract foodservice industry, preferably in sports and entertainment venue operations. Successful AGMs possess strong leadership capabilities, excellent communication skills, proficiency with Microsoft Office and POS systems, and demonstrate a commitment to delivering superior customer and client service. The role requires flexibility to work extended hours, including late nights, weekends, and holidays as business needs dictate. Being bilingual in Spanish is considered a plus.
Legends Global offers competitive salary packages commensurate with experience, coupled with a generous benefits program including medical, dental, vision, life and disability insurance, paid vacation, and 401k retirement plan. This role is physically demanding and based on-site in San Antonio, TX, requiring the ability to meet essential physical functions, with reasonable accommodations available for qualified individuals with disabilities.
Joining Legends Global means becoming part of a diverse and dynamic team committed to excellence, innovation, and guest satisfaction in one of the most influential live entertainment management companies worldwide. If you are a motivated and experienced leader ready to drive success in a high-paced and rewarding environment, Legends Global invites you to apply and make a lasting impact within the live events industry.
Job Requirements
- Bachelor's degree
- Minimum 3-5 years of management experience in contract foodservice
- Experience in high volume foodservice
- Excellent communication skills
- Ability to multitask and prioritize
- Experience in union or non-union environments preferred
- Previous P&L accountability or contract-managed service experience preferred
- Proficiency in Microsoft Office and POS systems
- Strong leadership skills
- Flexibility to work extended hours including nights, weekends, holidays
- Bilingual in Spanish is a plus
Job Qualifications
- Bachelor's degree
- 3-5 years management experience in contract foodservice industry preferably in sports and entertainment venues
- Experience in high volume foodservice accounts including concessions, premium services, and beverage programs
- Excellent written and verbal communication skills
- Ability to multitask and prioritize under deadlines
- Experience working in union and non-union environments preferred
- Previous P&L accountability and contract-managed service experience preferred
- Proficiency in Microsoft Word, Excel, PowerPoint and POS systems
- Strong leadership and management skills with a commitment to customer service
- Flexibility to work extended hours including late nights, weekends, and holidays
- Bilingual in Spanish is a plus
Job Duties
- Upholding Legends' standards for quality and performance in all phases of the food and beverage operations
- Constantly innovating the guest experience in food, service, and communications while balancing creativity with practical implementation
- Overseeing operational management team development, including talent coaching, promoting from within, and performance management
- Assisting in developing yearly operational budgets that result in fiscally sound operations, including product levels and pricing
- Overseeing monthly inventories for all departments
- Verifying, preparing, and submitting reports and monthly projections as required
- Working closely with subcontractors and vendors to ensure standards are met, contracts followed, and pricing negotiated
- Ensuring compliance with federal, state, local, and Legends regulations regarding alcohol sales, OSHA, payroll, employment, and EEO guidelines
- Performing additional related duties and responsibilities as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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