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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
fitness center access
Professional development opportunities
Job Description
Gold's Gym is a globally recognized fitness brand dedicated to inspiring and transforming lives through fitness. Established with a mission to provide superior health and fitness facilities, Gold's Gym has grown into a community-centered institution that promotes wellness, strength, and a healthy lifestyle. Known for its state-of-the-art equipment, expert trainers, and wide range of fitness programs, Gold's Gym is committed to fostering an environment where members can achieve their personal health goals while feeling supported and motivated. The gym's culture thrives on energy, enthusiasm, and a passion for fitness, making it a top choice for fitness enthusiasts worldwide.
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Job Requirements
- Bachelor's degree in business or related field is desirable
- Minimum of 2 years of management experience
- Prior experience in personal training or managing personal trainers preferred
- Strong understanding of operations and performance metrics including P and L and labor management
- Experience with employee relations and facility maintenance
- Ability to partner with third-party vendors and internal support teams
- Maintain flexible and reliable schedule including outside typical business hours
- Proven ability to build relationships and a customer-centric attitude
- Proactive with excellent organizational skills and high attention to detail
- Demonstrated strong verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
Job Qualifications
- Minimum of 2 years management experience preferably in fitness or hospitality
- Prior experience in personal training or managing trainers preferred
- Strong understanding of operations including profit and loss, budgeting, inventory, and labor management
- Ability to manage employee relations and facilities maintenance
- Experience partnering with vendors and internal teams for operational success
- Knowledge of Gold Gym products and target demographics
- Excellent communication and interpersonal skills
- Ability to build strong relationships and trust
- Customer-centric mentality with commitment to excellence
- Proactive organizational and prioritization skills
- High attention to detail and multi-tasking capabilities
- Ability to adapt to industry changes and manage time effectively
Job Duties
- Support the management of the gym's profit and loss, including membership, labor, inventory, concessions, repairs and maintenance, and overall operations
- Promote and manage the gym's social media and digital presence in partnership with marketing
- Assist in hiring, training, developing, and mentoring gym team members
- Manage fitness team members, including hiring and onboarding personal trainers and group fitness instructors
- Oversee scheduling, training certifications, and quality audits of trainers
- Engage with members on the gym floor and assist with fitness needs
- Monitor and evaluate Gold's Studio programs, including membership engagement and scheduling
- Ensure delivery of exceptional member experiences and lead by example
- Respond to member feedback through Google Reviews, social media, and surveys
- Perform audits for safety, maintenance, and compliance
- Engage and participate in the local community as a brand ambassador
- Ensure facility cleanliness and equipment inspections are conducted
- Perform all other duties as assigned
- Walk the gym floor to supervise and support team members
- Maintain operational efficiency and safety standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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