Assistant General Manager - Hampton Inn & Suites Seattle Federal Way
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health and welfare benefits
retirement plans
Job Description
Hilton is a global leader in the hospitality industry, renowned for delivering exceptional guest experiences through its portfolio of world-class hotel brands. With a rich legacy and a commitment to spreading the light and warmth of hospitality, Hilton has welcomed over 3 billion guests worldwide. The company prides itself on its award-winning workplace culture, consistently recognized on the World's Best Workplaces list by Great Place to Work and Fortune. Hilton not only strives to provide the best stay for every guest but also dedicates itself to creating an exceptional work environment for its Team Members, ensuring their growth, wellbeing, and success.
This position as an Assistant General Manager at Hilton offers an exciting opportunity to play a pivotal role in directing daily hotel operations and contributing to the overall guest experience. The Assistant General Manager works closely with the General Manager to oversee various departments, including Hotel Operations and Property Operations, ensuring alignment with brand standards and company policies. The role involves strategic planning, budgeting and forecasting, service delivery monitoring, and compliance enforcement.
Beyond operational leadership, the Assistant General Manager is responsible for cultivating a high-performing team through recruitment, professional development, and engagement initiatives. This role acts as the General Manager's delegate, assuming full operational leadership in their absence, thus requiring strong leadership and decision-making skills. Hilton values core principles such as hospitality, integrity, leadership, teamwork, ownership, and urgency, all of which are essential qualities for success in this position.
Joining Hilton as an Assistant General Manager comes with numerous benefits designed to support Team Members' wellbeing and work-life balance. These include incredible travel perks with discounted room rates, participation in the employee stock purchase program to build financial security, paid parental leave, and personalized caregiving support. Hilton also offers crisis concierge services, mental health resources through an Employee Assistance Program, generous paid time off, and comprehensive health and welfare benefits.
This full-time role not only commands respect within the vibrant hospitality industry but also provides a platform for career advancement in a fast-growing, dynamic environment. Whether you are starting your career or looking to explore new challenges, Hilton fosters a supportive atmosphere where Team Members are encouraged to thrive and contribute to making every guest stay memorable and magical.
This position as an Assistant General Manager at Hilton offers an exciting opportunity to play a pivotal role in directing daily hotel operations and contributing to the overall guest experience. The Assistant General Manager works closely with the General Manager to oversee various departments, including Hotel Operations and Property Operations, ensuring alignment with brand standards and company policies. The role involves strategic planning, budgeting and forecasting, service delivery monitoring, and compliance enforcement.
Beyond operational leadership, the Assistant General Manager is responsible for cultivating a high-performing team through recruitment, professional development, and engagement initiatives. This role acts as the General Manager's delegate, assuming full operational leadership in their absence, thus requiring strong leadership and decision-making skills. Hilton values core principles such as hospitality, integrity, leadership, teamwork, ownership, and urgency, all of which are essential qualities for success in this position.
Joining Hilton as an Assistant General Manager comes with numerous benefits designed to support Team Members' wellbeing and work-life balance. These include incredible travel perks with discounted room rates, participation in the employee stock purchase program to build financial security, paid parental leave, and personalized caregiving support. Hilton also offers crisis concierge services, mental health resources through an Employee Assistance Program, generous paid time off, and comprehensive health and welfare benefits.
This full-time role not only commands respect within the vibrant hospitality industry but also provides a platform for career advancement in a fast-growing, dynamic environment. Whether you are starting your career or looking to explore new challenges, Hilton fosters a supportive atmosphere where Team Members are encouraged to thrive and contribute to making every guest stay memorable and magical.
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum of 3 years in hotel management or comparable role
- Bilingual proficiency in English and Spanish preferred
- Strong organizational and multitasking capabilities
- Ability to work flexible hours including weekends and holidays
- Excellent customer service orientation
- Ability to lead and motivate diverse teams
Job Qualifications
- Bachelor’s degree in hospitality management or related field preferred
- Proven experience in hotel management or similar leadership role
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Proficiency in English and Spanish preferred
- Knowledge of budgeting, forecasting, and strategic planning
- Ability to handle operational challenges and problem solve effectively
Job Duties
- Oversee hotel operations including budgeting, forecasting, strategic planning, service delivery, and compliance
- Lead designated departments across Hotel Operations and Property Operations
- Ensure high service standards by monitoring guest service delivery and implementing improvements
- Support operational excellence by identifying efficiency gaps and developing improvement strategies
- Act as the General Manager delegate assuming full operational leadership responsibilities in their absence
- Cultivate a high-performing team through recruitment, performance management, professional development, and recognition programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
