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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Benefits

Training and development opportunities
Positive work environment
Employee Discounts
flexible scheduling
Opportunity for advancement
supportive team culture
competitive pay

Job Description

KFC is a globally recognized fast-food restaurant chain famous for its fried chicken and commitment to quality service. Operating under a franchised business model, KFC restaurants worldwide strive to deliver a consistent and enjoyable dining experience that focuses on cleanliness, food quality, and customer satisfaction. Each KFC location is independently owned and operated by franchisees who maintain the high standards set by the brand while also tailoring their operations to meet local customer needs. KFC offers an energetic and fast-paced environment where the team works collaboratively to achieve business goals and enhance guest experiences.

The Assistant Manager role at KFC is a pivotal position designed to provide aspiring restaurant leaders with a comprehensive training ground in management within the food service industry. As an Assistant Manager, you will work closely with the Restaurant General Manager to drive key success metrics and lead the restaurant team in achieving operational and financial objectives. This role involves accountability for the overall guest experience, including ensuring friendly customer interactions, maintaining a clean and welcoming restaurant environment, and delivering hot and fresh meals consistently.

In addition to operational tasks, the Assistant Manager plays a critical role in growing and mentoring their team by participating in hiring, providing effective training, and fostering a positive and collaborative work culture. Communication is key in this role, as you will be responsible for conveying goals, promotions, business updates, and motivational messages to the staff, encouraging a sense of unity and family. High standards are expected in customer service, food quality, and cleanliness, and you should take pride in representing KFC's values in every aspect of the job.

The role requires a goal-oriented mindset to thrive in a fast-paced environment, valuing customer service and impressing guests with their positive experiences. Moreover, Assistant Managers lead by example and utilize available resources to support their teams’ growth and success. It is essential that candidates are at least 18 years old, possess a valid driver's license, and have reliable personal transportation to fulfill the job requirements effectively.

This position offers an exciting opportunity to advance your career in restaurant management within a well-established brand while contributing positively to your local community. As each KFC franchise operates independently, certain requirements and terms of employment may vary between locations. Candidates are encouraged to apply and learn more about the specific expectations and benefits offered by their local franchise.

Job Requirements

  • Must be at least 18 years old
  • Valid driver's license
  • Reliable personal transportation
  • Ability to work flexible hours including weekends and holidays
  • Ability to stand and move for extended periods
  • Good customer service skills

Job Qualifications

  • Previous experience in restaurant or hospitality management preferred
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and cleanliness standards
  • High school diploma or equivalent

Job Duties

  • Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals
  • Ownership of the guest experience that includes friendly interactions, a clean restaurant and hot and fresh meals
  • Grow and mentor team through training and hiring
  • Effectively communicate goals, promotions, business updates, etc
  • Lead the overall positive and collaborative family environment
  • Lead by example with high standards in customer service, cleanliness and quality
  • Utilize resources for effective training and development of team

Job Criteria

Experience

No experience required


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