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Assistant General Manager

Job Overview

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Compensation

Salary
Range $48,000.00 - $60,000.00
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Benefits

competitive pay
bonus potential
Paid Time Off
Tuition Reimbursement
Free Meals
Career advancement opportunities
medical benefits
Health and wellness programs
401k Retirement Plan
Employee Discounts

Job Description

We are a leading restaurant brand renowned for delivering exceptional dining experiences through our commitment to quality, customer satisfaction, and a vibrant company culture. Our establishments emphasize teamwork, employee growth, and operational excellence, making us a preferred choice for both customers and professionals seeking career advancement in the hospitality industry.

As an Assistant General Manager, you will be a vital part of our management team, playing a key role in supporting the Restaurant General Manager to deliver outstanding service and operational success. This position is designed for dynamic leaders who thrive in a fast-paced environment and are passionate about fostering a positive workplace culture. You will lead by example, ensuring that all team members are motivated, trained, and aligned with our brand’s high standards.

Your primary responsibility will be to oversee daily restaurant operations, especially in the absence of the General Manager, where you will make critical decisions to maintain smooth and efficient service delivery. You will collaborate closely with the General Manager to assess team performance, provide constructive feedback, and address employee relations, ensuring a respectful and supportive workplace.

In this role, you will also be instrumental in maintaining profit and loss accountability by managing cash control, security protocols, inventory accuracy, and labor costs. This position empowers you to act like an owner by reviewing financial reports and initiating measures that maximize profitability. Beyond the operational and financial scope, you will uphold health, safety, and food quality standards, fostering a safe environment for both customers and staff.

The Assistant General Manager role demands a strong leader who can inspire and develop the team through effective training, recognition, and coaching. You will be actively involved in recruiting and hiring talented team members, promoting equity, inclusion, and belonging to build a diverse workforce. Our commitment to personal growth and professional development means you will also have access to career advancement opportunities, educational support, and comprehensive benefits.

With a work schedule averaging 50 hours per week, including overtime pay, this role balances rewarding challenges with competitive compensation. The salary range for this position is between $48,000 and $60,000 annually, depending on experience and geographic location. We also provide a suite of benefits designed to support your well-being, career growth, and work-life balance, including tuition reimbursement, paid time off, health benefits starting from day one, and more.

Join us as an Assistant General Manager and become a critical part of a restaurant team that values hard work, fun, and the pursuit of excellence. Your leadership will directly contribute to creating memorable dining experiences for our guests and building a workplace where employees thrive and succeed.

Job Requirements

  • 3+ years of restaurant or retail management experience
  • Ability to follow cash control and security procedures
  • Experience maintaining inventory and managing labor costs
  • Strong communication skills
  • Ability to conduct performance appraisals and disciplinary actions
  • Commitment to uphold corporate policies, procedures, and Occupational Health and Food Safety standards
  • Availability to work a 50-hour week with some overtime

Job Qualifications

  • 3+ years of restaurant or retail management experience
  • Strong communication skills for conducting performance appraisals, disciplinary actions, and employee motivation
  • Proven ability to lead and develop teams effectively
  • Experience with profit and loss management including cash control, security procedures, inventory maintenance, and labor management
  • Knowledge of health, safety, and food quality standards
  • Commitment to promoting equity, inclusion, and belonging in the workplace
  • Ability to collaborate and provide constructive feedback to team members

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs
  • Oversee team members' adherence to Shift Excellence responsibilities
  • Maintain high food safety standards and uphold Core excellence
  • Take charge of restaurant operations in the General Manager's absence
  • Collaborate with the General Manager in assessing team performance, providing ongoing constructive and positive feedback
  • Address employee relations issues as they arise, determine immediate resolutions, or escalate to the General Manager when necessary
  • Assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion, and belonging

Job Criteria

Experience

Mid Level (3-7 years)


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