Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career development opportunities

Job Description

The hiring establishment is a reputable restaurant dedicated to delivering exceptional dining experiences by adhering to high standards of food quality, guest service, and operational excellence. This restaurant, known for its commitment to customer satisfaction and a professional work environment, fosters a culture of respect, teamwork, and continuous improvement to meet the dynamic demands of the hospitality sector. The establishment focuses on maintaining a clean and safe environment while ensuring compliance with all health, safety, and legal regulations, reflecting its dedication to excellence and customer wellbeing.

The role offered is that of an Assistant General Manager, a pivotal leadership position within the restaurant. This role entails a comprehensive range of responsibilities centered on supporting the General Manager in overseeing the daily operations of the restaurant. The Assistant General Manager serves as a key player in cultivating a workplace culture that upholds the company’s core values and business goals. A major aspect of this position involves managing staff selection, development, and performance to ensure high levels of productivity and morale. The manager also supervises the entire food and supply inventory process, from ordering to cost control, ensuring that food quality meets the established standards while minimizing waste.

Financial acumen is critical for success in this role, as the Assistant General Manager is responsible for adhering to company standards to increase sales and completing all financial and payroll-related administrative duties accurately and punctually. They are also tasked with maintaining safety, sanitation, and health standards to comply with regulations, along with managing safe working conditions to reduce risks for employees and guests alike. A strong emphasis is placed on guest satisfaction, requiring the manager to address and resolve complaints effectively to create positive dining experiences and foster repeat business.

Operational management covers scheduling, shift management, and maintaining overall restaurant cleanliness and presentation. The Assistant General Manager plays a vital role in employee training and development, ensuring all team members are prepared to meet job expectations and career growth opportunities, from crew members to shift leaders and potential managers. This position demands hands-on involvement in day-to-day decision making and problem-solving while promoting an environment conducive to maximum employee morale, efficiency, and effectiveness.

Overall, the Assistant General Manager position requires a multifaceted leader who can balance operational efficiency, financial oversight, staff development, and outstanding guest service to support the restaurant's ongoing success and uphold its esteemed reputation in the industry.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a supervisory or management role in the restaurant industry
  • ServSafe certification or willingness to obtain
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong organizational and multitasking skills
  • excellent customer service orientation
  • ability to handle workplace safety and health compliance

Job Qualifications

  • proven leadership experience in restaurant management
  • knowledge of food safety and sanitation regulations
  • strong financial and administrative skills
  • excellent communication and interpersonal abilities
  • ability to manage staff scheduling and training
  • problem-solving skills in a fast-paced environment
  • ServSafe certification preferred

Job Duties

  • manage daily restaurant operations including staff development and performance management
  • oversee inventory, ordering, and cost control of food and supplies
  • ensure adherence to financial and payroll administrative duties
  • maintain food safety standards and health regulation compliance
  • uphold positive guest service and respond to complaints effectively
  • manage shifts, scheduling, and restaurant cleanliness
  • enforce company policies and develop employees from crew members to management roles

Job Location

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