Assistant General Manager

Highgate is a globally recognized real estate investment and hospitality management company with more than $15 billion in assets under management. Established over 30 years ago, Highgate has cultivated an extensive portfolio that includes over 400 hotels spread throughout North America, Europe, the Caribbean, and Latin America. Known for its innovative approach in the hospitality industry, the company has consistently delivered value by guiding properties through the entire life cycle — from planning and development to recapitalization and disposition. Highgate’s portfolio features a unique mix of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all enhanced by contemporary programming and advanced digital capabilities. The company leverages top-tier revenue management tools to anticipate and adapt to market trends, which drives performance and maximizes asset value. Highgate’s leadership team comprises seasoned hospitality veterans who work closely with leading hotel brands and ownership groups to maintain high standards.

The role of Assistant General Manager at Homewood Suites Corpus Christi, operated by Highgate, is critical to the hotel’s operational success. This full-time position offers the opportunity to engage deeply in maximizing hotel profitability by focusing on revenue growth, cost management, and superior guest service. Reporting to senior management, the Assistant General Manager is responsible for employee development and upholding the hotel’s integrity through daily operational oversight. The individual in this role plays a key part in hotel sales efforts, managing client relationships, and securing new business through engagement activities such as client meetings, hosting events, and maintaining regular contact with on-site partners.

Responsibilities include conducting daily departmental tours to assess operations, facilitating weekly staff meetings and training sessions that follow Highgate’s proven standards, and overseeing financial reviews and budget management in collaboration with department heads. The Assistant General Manager supports talent development, ensuring managers progress through corporate training initiatives and maintains compliance with the company’s policies and procedures. This role demands a proactive approach to maintaining property standards, monitoring guest satisfaction, and ensuring financial accuracy through budget forecasting and timely submission of financial documents.

The position requires involvement in multiple facets of hotel management including conducting interviews, performance appraisals, and enforcing disciplinary actions in line with Highgate’s Standard Operating Procedures. Furthermore, the Assistant General Manager must foster a positive, guest-focused team environment to continuously motivate and develop staff. On-the-ground presence during peak periods to engage with guests personally is also essential to success. This role demands a commitment to high standards of communication, problem-solving, and multitasking to ensure smooth hotel operations. Candidates must be willing to work flexible and extended hours to meet the diverse needs of the hotel, contributing to a dynamic, rewarding hospitality environment.