Assistant General Manager

Fairfield by Marriott is a renowned global hotel brand, part of the Marriott International family, known for offering a consistently comforting and affordable stay for travelers worldwide. With over 1,000 locations globally, Fairfield by Marriott prides itself on delivering warm hospitality and the Fairfield Guarantee, ensuring that every guest's stay is satisfactory and memorable. This brand is inspired by Marriott's family farm heritage, which emphasizes simplicity, reliability, and genuine service. The company's commitment to diversity and equal opportunity fosters an inclusive environment where associate backgrounds, talents, and experiences are valued and celebrated. Marriott International actively promotes non-discrimination and considers qualified applicants with criminal histories in compliance with applicable laws, reinforcing its dedication to offering equal employment opportunities to all.

This role is for a full-time Management position based in Perris, California, with an annual salary range between $70,310 and $80,000, with eligibility for bonuses. The position entails supporting all areas of operations within the hotel property, focusing on guest and employee satisfaction, financial performance, sales and revenue growth, and generating a strong return on investment. Collaborating closely with the General Manager, the successful candidate will lead the team in implementing property-wide strategies aligned with brand service standards and initiatives, ensuring a consistent and exceptional guest experience. The role also involves building and maintaining relationships with key customers and playing an active part in the sales process.

Key responsibilities include overseeing financial and operational management, ensuring all brand standards and requirements are met across departments such as guest services, front desk, and housekeeping. The position requires managing licenses and permits, maintaining safety and compliance with OSHA/MSDS standards, and handling financial functions including accounts payable, receivable, payroll, and banking procedures. Regular review and analysis of financial statements, sales, and activity reports are essential to measure productivity, control costs, and drive improvements. Additionally, the role involves conducting annual quality audits with the General Manager and Regional Director to maintain high standards.

Leadership and team development are critical components, with expectations to remain approachable and available to employees, extending professionalism and courtesy, and leading by example. The manager will assist team managers with scheduling and stomping performance goals, providing coaching and counseling as needed, and encouraging continuous improvement through feedback.

The role demands a strong guest focus, prioritizing excellent customer service by being accessible and responsive to guest needs, proactively addressing concerns, and guiding employees to anticipate and exceed guest expectations. Human resource responsibilities include ensuring thorough and timely orientations for new team members, complying with hiring regulations such as I-9 and EEO requirements, and fostering a culturally diverse workplace. The position requires flexibility, including weekend, holiday availability, and diverse shift schedules. Overall, this role offers an excellent opportunity to grow within a globally respected brand while making a positive impact on both guest satisfaction and team development.