Assistant General Manager

The Baymont by Wyndham College Station is a select service hotel featuring 68 well-appointed rooms designed to provide a comfortable and welcoming environment for guests traveling for both business and leisure. As part of the reputable Wyndham brand and under the management of Oldham Goodwin Group, the hotel consistently emphasizes quality service, operational excellence, and superior guest experiences. This hotel prides itself on maintaining a guest-centered approach, ensuring that all visitors receive attentive, personalized service coupled with modern amenities. The property supports a collaborative and proactive work culture where every team member contributes to the upliftment of the hotel's standards and profitability. With a commitment to high standards in cleanliness, safety, and overall service, the Baymont by Wyndham College Station aims to position itself as a preferred choice within its market segment while fostering staff development and retention.

The Assistant General Manager (AGM) at Baymont by Wyndham College Station plays a critical role in the day-to-day operational success of the property. Working closely with the Area General Manager, the AGM assists in overseeing all hotel departments encompassing front desk operations, breakfast service, housekeeping, maintenance, and back-of-house administrative duties. This position requires a skilled multitasker and problem solver who can ensure smooth operational flow and optimal guest satisfaction. The AGM is entrusted with managing room inventory, supervising teams, handling payroll and scheduling, maintaining adherence to brand standards and corporate policies, and ensuring the financial objectives of the hotel are met. With a focus on guest experience, employee development, and operational efficiency, the AGM contributes significantly to the hotel’s profitability and guest loyalty. By taking ownership of guest complaint resolution, staff training, marketing initiatives, and compliance oversight, the Assistant General Manager helps cultivate a positive work environment and a seamless guest stay.

This role demands a high level of communication and leadership skills, combined with a thorough understanding of hotel operations in a select service context. The ideal candidate will bring at least one to three years of supervisory experience within a branded select service hotel, with proven success in employee and guest satisfaction. Key competencies include effective team management, excellent organizational skills, customer service expertise, and flexibility to work varied schedules including weekends and holidays. Duties also extend to administrative tasks such as payroll review, accounts payable and receivable processing, room inspections, and supporting the Area General Manager in forecasting and operational reporting. The AGM must possess a service-oriented mindset, the ability to manage multiple priorities simultaneously, and the capacity to maintain composure in demanding situations. This is a full-time role located at the Baymont by Wyndham College Station, offering a dynamic workplace where leaders make a direct impact on the hotel's reputation and guest experiences.