Assistant General Manager

Cooper's Hawk is a contemporary lifestyle brand that offers a Napa-style tasting room paired with a wine-inspired retail market, a full-service restaurant, private event spaces, and an exclusive Wine Club program. Established in 2005, Cooper's Hawk has been dedicated to creating a unique dining and wine experience that blends modern casual dining with the elegance of award-winning wines. The scratch-kitchen restaurant features menu items thoughtfully crafted to complement our wines, enhancing the overall guest experience. The Cooper's Hawk Wine Club, arguably one of the largest in the world, offers a multitude of exclusive benefits, such as curated dining events and luxurious travel experiences, creating a robust community of wine enthusiasts and loyal patrons. With the addition of Piccolo Buco by Cooper's Hawk, the brand has expanded its culinary horizons to include the vibrant and authentic flavors of Rome, further diversifying its offerings and enticing a broader audience. Cooper's Hawk is renowned for its warm hospitality, attention to quality, and commitment to an inclusive and respectful work culture.

The role of the Restaurant Manager at Cooper's Hawk involves overseeing the daily operations of a high-volume, full-service restaurant that integrates a scratch kitchen, retail market, tasting room, and Wine Club activities. This position demands far more than just shift management; it requires leadership skills to inspire and grow a team, exceptional hospitality delivery, and active participation in expanding the vibrant Wine Club community. The Restaurant Manager is responsible for maintaining high operational standards, including using POS systems, scheduling and inventory software, and ensuring financial performance is on track through weekly inventory counts and departmental budget management. Success in this role revolves around leading one to two department areas confidently, fostering a collaborative environment between kitchen and front-of-house teams, coaching team members, and partnering with the General Manager to meet restaurant goals.

Key personal qualities include being results-driven, possessing excellent verbal and written communication skills, and demonstrating financial acumen. The manager must embody Cooper's Hawk's values, maintain a professional image, and nurture an inclusive work culture where all team members can succeed. The role also entails direct responsibility for hiring, training, scheduling, and ensuring safety and compliance with operational policies. Additionally, the manager plays a pivotal role in growing the Wine Club Community by educating guests and fostering memorable, personalized experiences. The position requires physical stamina, including the ability to lift up to 40 pounds and stand for extended periods while working flexible schedules, including weekends and holidays.

Compensation for this full-time Restaurant Manager position ranges from $57,000 to $65,000 per year, plus a potential 10% bonus. Cooper's Hawk offers a competitive benefits package, including substantial dining and retail discounts, comprehensive medical, dental, vision, and telehealth insurance plans, and wellness support. The benefits also extend to retirement planning with a 401(k) match, paid parental leave, paid time off, and access to mental health resources and employee reward programs. Cooper's Hawk is committed to equal employment opportunities and provides reasonable accommodations throughout the hiring process. This role is perfect for an ambitious hospitality professional eager to lead within a growing, dynamic brand that combines exceptional cuisine, award-winning wines, and a strong community focus.