Southwest Foodservice Excellence, LLC logo

Assistant General Manager

Grand Prairie, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Training and Development
Flexible work schedule

Job Description

We are a leading K-12 food service provider dedicated to delivering nutritious and high-quality meals to students across diverse school districts. Our organization prides itself on fostering a positive dining experience that supports the health and well-being of young learners while promoting excellence in food service operations. With a strong commitment to community engagement and operational efficiency, we partner closely with schools to ensure compliance with health regulations and to maintain the highest standards of food safety and customer satisfaction. Our team-driven approach encourages innovation, leadership, and continuous improvement in a fast-paced environment that values dedication and teamwork. We are committed to creating inclusive workplaces where employees can develop professionally and make a meaningful impact every day.

The Assistant General Manager (AGM) in K-12 food service plays a pivotal leadership role within our district-level operations. This role is designed for a motivated individual eager to step into management by supporting day-to-day operations focused on food quality, staff supervision, customer service, and business performance. The AGM collaborates closely with the General Manager to achieve operational goals such as labor efficiency, cost control, and excellence in service delivery. This position requires a dynamic leader who can manage diverse teams, uphold rigorous safety standards, and drive continuous improvement. The Assistant General Manager will be responsible for scheduling, staff training, compliance with cash handling procedures, and maintaining clear communication with school administrators and clients. This leadership role also involves monitoring performance evaluations, supporting hiring decisions, and ensuring deliveries meet expected quality and policy standards.

Working as an Assistant General Manager in our organization provides ample opportunities for professional growth within the food service industry, especially in educational environments. It offers a chance to take ownership of operational success while helping to shape a supportive and respectful work environment where every team member feels valued. This role demands a balance of interpersonal skills, technical knowledge in food service management, and the ability to adapt in a busy and ever-changing landscape. Candidates will find this position fulfilling due to the impact it has on improving the nutritional standards and dining experience for students while fostering pride and excellence among staff. We seek individuals passionate about food service who are ready to lead with purpose and contribute to our mission of delivering outstanding food service experiences every day.

Job Requirements

  • Bachelor's degree in a related field
  • Minimum 3 years of experience in food service and fresh food production
  • Strong communication skills
  • Leadership skills
  • Organizational skills
  • Proficient in Microsoft Excel, Word, and Adobe Acrobat
  • Experience with POS systems and online reporting tools preferred
  • Must be able to pass a background check, fingerprinting, and MVR audit
  • Ability to manage independently
  • Ability to communicate with executive management
  • Ability to lift up to 50 pounds occasionally
  • Ability to stand, walk, sit, and use hands regularly
  • Ability to work a flexible schedule including occasional extended weeks
  • Must be able to drive and attend company meetings or events occasionally

Job Qualifications

  • Bachelor's degree in a related field
  • Minimum 3 years of experience in food service and fresh food production
  • Strong communication, leadership, and organizational skills
  • Proficient in Microsoft Excel, Word, and Adobe Acrobat
  • Experience with POS systems and online reporting tools preferred
  • Ability to manage independently and communicate with executive management
  • Must be able to pass a background check, fingerprinting, and MVR audit (driving required)

Job Duties

  • Oversee food preparation and service to meet quality and portioning standards
  • Support sales, customer service, and cleanliness goals through staff training and positive leadership
  • Ensure proper cash handling and compliance with company and district procedures
  • Participate in hiring and termination decisions in partnership with the General Manager
  • Cover operational roles as needed to support daily service
  • Build and develop team performance and leadership skills
  • Maintain communication with district clients and school administrators
  • Ensure food and supply deliveries meet expectations and policies
  • Monitor and support performance evaluations for staff
  • Schedule team members based on labor goals and meal volumes
  • Promote a friendly, responsive, and inclusive service environment
  • Stay compliant with all health, safety, labor, and operational regulations
  • Assist with trainings, meetings, and administrative tasks
  • Ensure sound financial practices and accountability across assigned sites
  • Control supply costs and assist short-staffed units when necessary

Job Criteria

Experience

Mid Level (3-7 years)


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