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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $79,000.00 - $106,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career development opportunities
Job Description
Residence Inn by Marriott Ormond Beach Oceanfront is part of Marriott International, a globally recognized leader in the hospitality industry committed to delivering exceptional guest experiences and fostering an inclusive work culture. Situated at 251 S Atlantic Ave, Ormond Beach, Florida, this extended-stay hotel offers spacious suites with full kitchens designed to provide guests with a comfortable home-like environment, especially for long stays. The brand prides itself on service with a human touch, catering to business and leisure travelers who seek convenience, comfort, and a welcoming atmosphere. Marriott International actively champions diversity and inclusion, ensuring a workplace that values the... Show More
Job Requirements
- high school diploma or GED
- four years experience in guest services, front desk, housekeeping or related area
- or two-year degree from accredited university in hotel and restaurant management, hospitality, business administration or related major
- two years experience in guest services, front desk, housekeeping or related area
- ability to multitask and manage multiple departments
- strong leadership and communication skills
- knowledge of financial management
- proficiency with scheduling software
- compliance with OSHA and safety regulations
- ability to work full time and be present on site
- commitment to non-discrimination and diversity
- ability to handle confidential information responsibly
Job Qualifications
- high school diploma or GED with four years experience in guest services, front desk, housekeeping, or related area
- or two-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major with two years relevant experience
- experience leading and managing teams
- knowledge of hotel operations and brand standards
- strong communication and interpersonal skills
- ability to analyze financial reports and data
- proficiency with scheduling tools
- commitment to customer service excellence
- ability to maintain a safe work environment
- understanding of HR compliance and diversity initiatives
Job Duties
- verify brand standards are maintained across the property
- manage operations of all hotel departments
- promote guarantee of fair treatment and open door policies
- maintain key control program and required licenses
- ensure safe working environment in compliance with OSHA/MSDS
- manage finance functions including accounts payable, receivable, payroll and banking
- review financial statements and performance data for cost reduction and improvements
- stay available and approachable for employees
- lead by example with confidence and enthusiasm
- assist team managers with scheduling to meet guest and occupancy goals
- set clear performance expectations with the general manager
- provide coaching and counseling to supervisors
- solicit feedback for continuous improvement
- extend professionalism and courtesy to guests
- motivate staff to address guest and employee concerns
- provide excellent customer service
- take proactive steps to resolve guest issues
- assist employees in exceeding guest expectations
- ensure thorough orientation for new team members
- handle employee concerns proactively
- comply with hiring practices including I-9 and EEO requirements
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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