Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.00 - $25.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Training and Development

Job Description

Nothing Bundt Cakes (NbC) is a renowned bakery brand known for its commitment to crafting high-quality cakes and delivering exceptional customer experiences. Founded with a passion for baking and community, NbC has grown into a trusted name for celebrating life’s special moments with delicious, beautifully-made bundt cakes. The company places a strong emphasis on fostering a warm and welcoming environment not only for its guests but also for its team members, ensuring that everyone feels valued and motivated. NbC operates multiple bakery locations, each maintained to uphold strict standards in product quality, visual merchandising, and customer service. The bakery’s culture is deeply rooted in core values such as servant leadership, a champion’s spirit, and genuine connections, which translate into every aspect of its business operations and brand identity.

The Assistant Bakery Manager position at Nothing Bundt Cakes is an essential leadership role that operates closely with the Bakery Manager to ensure smooth and efficient bakery operations. This role requires a dedicated individual who thrives in a fast-paced retail bakery environment and shares NbC’s commitment to excellence in both product and service. Responsibilities include overseeing cake production, managing inventory, supporting team hiring and training, maintaining compliance with food and health safety standards, and contributing to sales and profitability goals. The Assistant Bakery Manager also acts as a cultural ambassador, reinforcing the company’s core values within the team and making sure that the brand’s mission is brought to life for every customer interaction.

This role demands a proactive and hands-on leader who is comfortable stepping into various roles as needed to meet business requirements. The Assistant Bakery Manager co-manages daily bakery operations such as scheduling, sales reporting, supply ordering, and cash handling activities including opening and closing duties. They also play a part in local marketing initiatives by helping to coordinate and participate in community events that promote the NbC brand. Strong organizational and communication skills are crucial for this position, as is the ability to motivate and coach a team to deliver superior guest experiences consistently. Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, is necessary to align with business demands.

Overall, the Assistant Bakery Manager at NbC is more than just a managerial role; it is a leadership opportunity to make a tangible impact on both the bakery’s success and the team’s growth. Individuals who are passionate about delivering excellent customer service, fostering positive work environments, and driving operational efficiency are ideally suited for this position. NbC supports its leaders with ongoing development and the chance to be part of a brand that values innovation, community, and heartfelt service. Employment type is full-time with the expectation of salary commensurate with experience and industry standards. This role offers a rewarding career path within a beloved bakery brand dedicated to celebrating life’s sweetest moments.

Job Requirements

  • High school diploma or GED
  • 1-3 years of experience in a retail, restaurant or foodservice environment with guest-facing and leadership roles
  • Ability to lead and motivate a team
  • Knowledge of food safety and health standards
  • Basic computer skills including Microsoft Word, Excel and Outlook
  • Flexibility to work early mornings, evenings, weekends and holidays
  • Strong communication and organizational skills

Job Qualifications

  • High school diploma or GED
  • 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities
  • Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals
  • Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies
  • Strong interpersonal and communication skills
  • Ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance
  • Highly organized and resourceful with strong follow-up skills
  • Strong problem-solving skills with the ability to assess situations and take appropriate actions
  • Passion for learning and growth

Job Duties

  • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment
  • Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control
  • Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching
  • Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures
  • Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing
  • Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries
  • Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits
  • Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events
  • Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate

Job Criteria

Experience

Mid Level (3-7 years)


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