Assistant General Manager

Margaritaville and Landshark is a renowned hospitality and entertainment brand that creates a vibrant and welcoming atmosphere where guests from all walks of life gather to experience paradise. Known for its unique blend of tropical-themed dining, engaging entertainment, and top-tier service, Margaritaville and Landshark pride themselves on delivering fun and escapism for their guests every day. With a strong focus on maintaining an upbeat work environment, the company is recognized as one of the top employers in the industry, offering competitive wages, comprehensive benefits packages, and significant opportunities for career growth and advancement within the brand. Approximately 90% of team members express that they love their job, and 92% report feeling proud to be part of the Margaritaville and Landshark family, making it an incredibly supportive and community-oriented workplace.

This role is vital to the successful and profitable operation of the venue, focusing on overseeing daily activities and directly supervising the Restaurant Managers. The position requires a dynamic leader who is capable of performing all roles within both the front of house and back of house operations. Acting as the General Manager’s representative during their absence, this role ensures that all aspects of the venue run smoothly and meet the highest standards of quality and guest satisfaction. Responsibilities include maintaining excellent service efficiency, sanitation, and comprehensive staff training to guarantee that guests receive superior products and memorable experiences.

The position requires involvement in numerous operational duties such as financial forecasting, recruitment, entertainment coordination, sales, and marketing support. The successful candidate assists in creating initiatives designed to boost sales, profitability, and guest retention, highlighting the position’s strategic role in the venue’s overall success. Daily tasks involve managing staff schedules based on forecasted business volume, conducting nightly cash outs, closing duties, and ensuring timely completion of performance reviews for both salaried and hourly employees. Labor control, inventory management, and maintaining communication across departments are also key elements of the role.

Leadership and communication skills are crucial, as this position demands fostering a positive work environment through regular staff meetings and clear communication channels. The leader is expected to resolve issues swiftly, maintain high levels of guest and staff satisfaction, and actively promote responsible alcohol service and strict adherence to all safety and sanitation standards. The role is physically demanding, with requirements to stand, walk, lift objects, and maintain body equilibrium in a fast-paced environment, often exposed to noise and temperature changes.

Margaritaville and Landshark value their team members' health and well-being by providing an impressive range of benefits, including weekly pay, staff member discounts, tuition reimbursement for continued education, 401K matching, paid time off, and a fun, upbeat work atmosphere. This position involves occasional travel, up to 20% of the time, mainly for training and business functions, offering a dynamic and varied work experience. If you are passionate about hospitality, possess excellent decision-making skills, and thrive in a lively, energetic environment, this leadership opportunity awaits you in the Margaritaville and Landshark team.