Assistant General Manager

Shake Shack is a renowned hospitality brand that has grown from a humble hot dog cart in New York City’s Madison Square Park to one of the fastest-growing and most respected names in the restaurant industry. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and celebrated author of "Setting the Table," Shake Shack began with a mission centered on community engagement and giving back. Its founders initially donated all proceeds to park beautification, reflecting the company’s deep-rooted commitment to social responsibility and community welfare. Today, Shake Shack stands for more than just exceptional food; it stands for a philosophy of standing for something good, which is evident in every aspect of the business from employee culture to customer service and sustainability practices.

As a fast-paced hospitality company, Shake Shack prides itself on crafting unforgettable guest experiences and fostering a work environment where employees can thrive personally and professionally. The organization is dedicated to putting its people first, offering extensive mentorship, training, and opportunities for career advancement within a diverse and inclusive setting. Being a part of the #ShackFam means being embraced by a community that values collaboration, creativity, and the ongoing pursuit of excellence.

The Restaurant General Manager role at Shake Shack presents an exciting leadership opportunity within the foodservice industry. As a leader in a high-volume, fast-paced restaurant environment, you will be responsible for overseeing all aspects of restaurant management and operations. This includes developing and coaching team members to ensure high performance, managing inventory and safety protocols to maintain quality standards, and driving profitability through effective budget management. You will also be tasked with upholding the brand’s outstanding hospitality standards, implementing health and safety policies in compliance with local and state regulations, managing payroll and schedules, and promoting the brand through community engagement and restaurant events.

This position demands strong leadership skills, a knack for motivating and developing employees, and a comprehensive understanding of restaurant operations, including personnel management, food preparation, purchasing, sanitation, and security. The ideal candidate will possess at least three years of general management experience with proven ability to manage P&L responsibilities and a commitment to fostering a positive work environment.

The role offers a competitive pay range between $67,932.80 and $87,380.80 and a robust benefits package that supports employee wellness and growth. Working at Shake Shack means you come as you are, bringing your individuality and ideas to a welcoming workplace that values fun, inclusiveness, and teamwork. This career is more than just a job; it’s a chance to be part of something meaningful in the community and a fast-growing company dedicated to hospitality excellence.