The Wendy's Company logo

ASSISTANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

bonus program
401(k)
401(k) matching
Dental Insurance
Disability insurance
Flexible spending account
Health Insurance
Life insurance
Vision Insurance
Paid Time Off
First class vacations
Certified professional training programs
World class culture

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and commitment to customer satisfaction. Founded over 50 years ago, Wendy's has become a prominent player in the quick-service restaurant industry, offering a diverse menu that includes signature square-shaped beef burgers, chicken sandwiches, salads, and a variety of sides and beverages. As a part of a larger franchise system, Wendy's operates through independently owned and operated franchise locations, providing unique opportunities for entrepreneurship and career growth within the fast-paced hospitality sector.

This particular job opening is for the role of Restaurant Manager at a Wendy's franchise located at 3010 Richmond, Lexington, KY. The Restaurant Manager plays a pivotal role in the leadership and management team. They are responsible for overseeing daily operations, ensuring exceptional customer service, and guiding their team to meet and exceed business goals. This position requires a high-energy individual with strong leadership skills who can maintain a positive and productive work environment. As a Restaurant Manager, you will be directly involved in running a million-dollar business unit, promoting a team-oriented atmosphere, and developing the skills and capabilities of your crew and shift supervisors.

The role offers first-class compensation and benefits, including vacations, certified professional training programs, and a world-class work culture designed to foster both personal and professional growth. Additional benefits include a comprehensive bonus program, 401(k) plans with matching contributions, dental insurance, disability insurance, flexible spending accounts, health insurance, life insurance, and vision insurance. These offerings reflect Wendy's commitment to supporting the health, well-being, and financial security of its workforce.

As a Restaurant Manager, you will be expected to have at least one year of quick service hospitality experience, preferably within high-volume food service concepts. The role demands flexibility to work 50 hours per week, including rotating shifts, weekends, and holidays. You must be prepared to undergo and consent to various background screenings, including criminal, driving, and drug tests. A high school diploma or equivalent is required, along with all necessary documentation as per state and federal regulations.

Leading by example, the ideal candidate must demonstrate strong problem-solving and decision-making skills, with a results-oriented and customer service-focused mindset. The ability to lead and develop a diverse team in a fast-paced, dynamic environment is crucial. This position not only offers a challenging and rewarding career path but also a chance to be part of a brand with a rich history of quality and innovation in the fast-food industry. Joining Wendy's as a Restaurant Manager means becoming part of a passionate community committed to excellence and continuous improvement in restaurant operations and customer experiences.

Job Requirements

  • Min 1 year of quick service hospitality experience
  • Flexibility to work 50 hours per week, rotating shifts, including weekends and holidays
  • Consent to background screening, including criminal, driving and drug screening
  • HS diploma or equivalent and possess all documents required by state and federal law
  • Demonstrated ability to effectively lead your own team in a fast-paced, dynamic environment
  • Excellent problem solving and decision making skills, results oriented and customer service focused

Job Qualifications

  • High school diploma or equivalent
  • Minimum 1 year quick service hospitality experience, preferably in high-volume food service
  • Proven leadership skills in a fast-paced environment
  • Strong problem-solving and decision-making abilities
  • Excellent communication and interpersonal skills
  • Ability to manage and develop a team effectively

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and help the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a team atmosphere
  • Provide excellent customer service and ensure customer satisfaction
  • Oversee daily restaurant operations and manage shift schedules
  • Ensure compliance with health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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