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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $20.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Great benefits package
401k
promotional opportunities
Job Description
Hospitality Management Corporation (HMC) is a Dallas-based privately held provider of management solutions and hospitality industry services tailored to meet the unique needs of its clients. Established with the core mission of delivering the finest management expertise in the hospitality sector, HMC operates with a steadfast commitment to integrity, honesty, and open communication. The company prides itself on a well-earned reputation in the industry for honesty, professionalism, experience, innovation, flexibility, customer service, and, most importantly, delivering measurable results. HMC believes the strength of a company lies in its team members, who are encouraged by their leadership to strive for excellence... Show More
Job Requirements
- Strong management skills
- Ability to delegate work and authority appropriately
- Provide coaching, advice, and assistance to staff
- Available to work weekends, holidays, and nights
- Excellent communication and interpersonal skills
- Ability to handle guest complaints professionally
- Must be organized and detail oriented
Job Qualifications
- Degree or diploma in hotel management or related field preferred
- Experience in financial accounting
- Experience in personnel supervision
- Experience in problem resolution
- Excellent computer system skills
- At least 5 to 10 years' experience in the hospitality industry
- At least 3 to 4 years of experience as an assistant general manager
Job Duties
- Support the General Manager in daily operations and overall property management
- Supervise department heads and staff to ensure adherence to hotel policies and service standards
- Assist with hiring, training, performance reviews, and disciplinary actions
- Handle guest concerns and ensure prompt service recovery
- Monitor guest feedback (TripAdvisor, OTAs, surveys) and implement improvements
- Maintain accurate reports including cash flow, AR aging, billing, and inventory
- Lead morning meetings in the GM’s absence and assist with business planning
- Ensure compliance with SOPs, safety regulations, and brand standards
- Perform property and room inspections
- oversee maintenance and FF&E
- Collaborate with the sales team on client relations and new business opportunities
- Fill in across departments when needed and respond to emergencies as required
- Support audits and drive continuous improvement initiatives
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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