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Assistant General Manager

New York, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $76,291.00 - $83,291.00
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Work Schedule

Flexible
On-call
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Professional development opportunities
Meal Allowances

Job Description

Wagamama is a renowned restaurant group celebrated for its vibrant and contemporary approach to Asian-inspired cuisine. Rooted in the philosophy of continuous improvement, or kaizen, Wagamama fosters a unique culture where every dish served and every shift worked embodies a commitment to excellence and growth. This dynamic environment is a place where employees don’t just clock in; they build skills, confidence, and careers alongside colleagues who share a profound passion for their craft and collaboration. With a strong focus on purpose, voice, and personal development, Wagamama offers its team members a chance to be part of a workplace that values... Show More

Job Requirements

  • education or equivalent experience in restaurant management
  • 3-5 years in restaurant management preferably in casual or fine dining
  • strong financial knowledge including labor and food cost management
  • ability to communicate effectively in English
  • food safety and sanitation certification as per local laws
  • problem-solving and data-driven decision-making skills
  • strong written and verbal communication skills
  • ability to work in a fast-paced environment with strong prioritization skills
  • calmness under pressure
  • computer literacy and ability to learn new software
  • cross-functional knowledge of front-of-house and back-of-house operations
  • physical ability to stand and walk for extended periods
  • ability to lift and carry 25-40 lbs
  • ability to bend, reach, twist frequently
  • flexibility to work days, nights, weekends, and holidays
  • willingness to work up to 55 hours per week as needed
  • potential to respond to urgent business needs off-site
  • ability to travel up to 10%

Job Qualifications

  • 3-5 years of restaurant management experience preferably in high-quality casual or fine dining
  • strong financial understanding including labor, food cost, and profitability
  • ability to speak and understand English
  • sanitation and food safety certification according to local and state laws

Job Duties

  • support the gm in leading restaurant operations in line with service standards
  • help recruit, select, train, lead and retain a diverse team
  • provide day-to-day coaching, feedback, and accountability to develop team members
  • model guest-first leadership and resolve guest concerns promptly
  • ensure operational consistency in food safety, quality, and cleanliness
  • assist with open and close procedures and checklists
  • support sales, profitability, and operational excellence efforts

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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