Panera Bread logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.50 - $27.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Paid sick time
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
Leadership development
tuition discounts
Perks and rewards
Team Member Assistance Program

Job Description

Panera Bread is a renowned fast-casual bakery-cafe chain highly respected for its commitment to quality, community, and exceptional customer experiences. Established with a mission to serve fresh, wholesome food paired with friendly service, Panera has grown into a beloved neighborhood staple offering more than just meals - it provides a warm and welcoming space where people can connect, relax, and enjoy premium bakery items and freshly brewed beverages. Known for its emphasis on clean ingredients and artisan baking, Panera delivers a unique combination of great taste and wholesome food options.

Within this vibrant and thriving company, the role of Assistant General Manager is central to sustaining Panera's reputation and operational excellence. The Assistant General Manager position offers a leadership opportunity within a fast-paced restaurant environment where passion for service and dedication to team growth are paramount. This full-time role provides competitive pay ranging from $22.50 to $27.00 per hour, with the potential for quarterly bonuses, and includes a broad spectrum of benefits such as paid vacation, health insurance options, and career advancement pathways.

As an Assistant General Manager at Panera, you will be entrusted with the responsibility of leading a bakery-cafe team to achieve outstanding operational success. You will work closely alongside the General Manager to oversee daily restaurant operations, ensuring that the store maintains high standards of quality, service, and guest satisfaction. This position demands strong leadership skills, creativity in problem-solving, and a proactive approach to team development and business growth.

Your daily responsibilities will include managing staff schedules, mentoring team members, and fostering a culture of engagement and continuous learning. You will be a key player in the hiring process, onboarding new team members, and driving performance improvement initiatives. As a leader, you will embody Panera's core values by creating a supportive and inclusive workplace that motivates the team to deliver extraordinary guest experiences. Maintaining compliance with health, safety, and operational procedures will be critical, as you help uphold the company's commitment to quality and safety standards.

Beyond operational duties, you will have the unique opportunity to influence the business’s direction through inventory control, cost management, and strategic planning. This role is ideal for a motivated leader who thrives in a dynamic environment, embraces flexibility in scheduling including nights and weekends, and enjoys working collaboratively with a diverse team to build lasting customer relationships.

Panera’s culture of warmth and support ensures that Assistant General Managers are celebrated for their achievements and supported in their professional development through leadership training programs and tuition discounts. The role not only promises a chance to grow but also offers a rewarding workplace with comprehensive perks including free meals during shifts, unlimited beverages, health benefits, and much more. If you are passionate about leading teams, ensuring operational excellence, and making a real difference in your community, joining Panera as an Assistant General Manager is an outstanding career choice.

Job Requirements

  • Minimum age: 18 years of age
  • 1+ years of restaurant management experience preferred
  • ServSafe certification or ability to achieve
  • Proven ability to drive positive results through strong business acumen
  • Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • Flexible hours including nights and weekends
  • Any job offer for this position is conditional upon the results of a background check
  • Ability to lift, carry, push, or pull objects 50 pounds
  • Capability to stand and walk for up to 6 hours
  • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
  • Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others

Job Qualifications

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • ServSafe certification or ability to achieve
  • Proven ability to drive positive results through strong business acumen
  • Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • Flexible hours including nights and weekends
  • Ability to lift, carry, push, or pull objects 50 pounds
  • Capability to stand and walk for up to 6 hours
  • Excellent communication skills in a loud environment
  • Positive ambassador of Panera’s Guiding Values and Behaviors

Job Duties

  • Support your General Manager by making key decisions and problem solving
  • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
  • Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team
  • Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
  • Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values and Behaviors
  • Work as a team to ensure every guest is delighted by the quality of our food, service, and our team
  • Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team
  • Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
  • Ensure team members follow company policies and procedures and comply with all federal, state and local regulations
  • Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
  • Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory
  • Help build our Culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


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