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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
401K Savings Plan
volunteer opportunities
educational assistance
Travel Discounts
Job Description
Crestline Hotels & Resorts is a prominent hospitality management company known for operating a diverse portfolio of hotels and resorts throughout the United States. Renowned for its commitment to excellence, Crestline Hotels & Resorts combines innovative management practices with a strong dedication to guest satisfaction to offer memorable experiences for travelers across its properties. The company focuses on fostering a positive work culture that emphasizes employee development, operational efficiency, and industry-leading service standards. With a blend of upscale select service and extended stay properties, Crestline is committed to delivering high-quality amenities and superior customer service that meets or exceeds the... Show More
Job Requirements
- Bachelor's degree or high school diploma with relevant experience
- Minimum of one year related Assistant General Manager experience or three years in hospitality operations
- Proficient computer skills including email communication and data management
- Experience with hotel information systems
- Strong leadership and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of operational and financial hotel management processes
Job Qualifications
- Bachelor's degree with at least one year of related Assistant General Manager experience
- Or high school diploma or equivalent with at least three years of related experience
- Demonstrated ability to communicate effectively via email and manipulate data in spreadsheets and databases
- Experience with hotel information systems
- Preferred experience with Opera and M3 systems
- Proven operations management experience in select service or extended stay hotels
Job Duties
- Provide strong operational leadership and support to the General Manager to maintain and further hotel brand standards for guest satisfaction
- Execute accounts receivable and payable duties within the first 30 days
- Familiarize and participate actively in HR processes including new hire onboarding
- Develop and implement staff optimization plans to maximize team performance and service quality
- Balance strategic planning with hands-on operational execution on the hotel floor
- Collaborate effectively with hotel leadership, corporate staff, and ownership groups as needed
- Maintain and grow market share while identifying new business opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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