Assistant General Manager

Crestline Hotels & Resorts is a prominent hospitality management company known for operating a diverse portfolio of hotels and resorts throughout the United States. Renowned for its commitment to excellence, Crestline Hotels & Resorts combines innovative management practices with a strong dedication to guest satisfaction to offer memorable experiences for travelers across its properties. The company focuses on fostering a positive work culture that emphasizes employee development, operational efficiency, and industry-leading service standards. With a blend of upscale select service and extended stay properties, Crestline is committed to delivering high-quality amenities and superior customer service that meets or exceeds the expectations of today’s discerning guests.

Currently, Crestline Hotels & Resorts is seeking a highly motivated and experienced Assistant General Manager to join one of its dynamic multi-million dollar business units. This role is pivotal to ensuring the operational and financial success of the hotel while upholding the brand’s high standards for customer service and guest satisfaction. The Assistant General Manager will provide strong on-the-ground leadership in a fast-paced environment, working closely with the General Manager, hotel leadership team, and corporate support to drive operational excellence. This position offers a salary range of $60,000 to $65,000 and is an excellent opportunity for individuals seeking professional growth in hotel operations with full exposure to financial management, human resources functions, forecasting, and accounting.

As a key operational leader, the Assistant General Manager will champion the hotel’s operational goals and customer service philosophies. They will play a critical role in balancing strategic planning with hands-on execution—actively supporting General Manager efforts while cultivating team cohesion and maximizing the potential of direct reports. Success in this role involves maintaining the current market share, identifying and growing new business prospects, and skillfully engaging with internal leadership as well as external ownership and corporate partners. The Assistant General Manager will be expected to execute hotel brand standards that heighten guest satisfaction, manage accounts receivable and payable duties promptly, and actively participate in staff optimization and onboarding processes to foster a motivated, skilled, and guest-focused team.

This role not only provides considerable professional exposure but also collaborative support from Crestline’s corporate functions—including operations, sales and marketing, accounting, IT, and human resources—to help ensure the success of the hotel. It is an ideal position for candidates who already have demonstrated operational management skills within the hospitality sector, especially in select service or extended stay properties. Those with experience in hotel information systems such as Opera and M3 will find themselves well-prepared to excel in this role. Crestline Hotels & Resorts values equal employment opportunities and affirms its commitment to diversity and inclusion, welcoming applicants of all backgrounds. This role offers a comprehensive suite of benefits, including health and welfare plans, paid time off, 401k with company match, educational assistance, and much more, reinforcing Crestline’s dedication to the wellbeing and development of its Associates.