The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
vision plans
Dental plans
Life insurance
401k plan
Paid vacation

Job Description

Wendy's is a renowned fast-food restaurant chain acclaimed for its fresh, quality ingredients and a commitment to delivering excellent customer service across its global locations. Established with a focus on innovative menu options and a welcoming dining experience, Wendy's continues to lead in the quick-service restaurant industry. This company values dedication, teamwork, and a strong operational backbone, ensuring that every store maintains the highest standards in food quality, hygiene, and customer satisfaction. With a culture that emphasizes empowerment, learning, and growth, Wendy's provides an engaging work environment where employees are encouraged to develop their skills and advance their careers.

The role of Assistant Manager at Wendy's is integral to the smooth operation and success of a restaurant location. In this capacity, the Assistant Manager supports the General Manager in supervising restaurant operations, managing the staff, and executing company policies and procedures. This leadership position involves an active role in managing day-to-day activities, ensuring adherence to company programs, and fostering an environment that upholds ethical business practices and compliance with local, state, and federal regulations. The Assistant Manager plays a vital role in achieving store objectives, improving operational efficiency, and enhancing customer satisfaction. Responsibilities include overseeing team performance, training and orienting new crew members, and ensuring quality control throughout the restaurant. This role requires strong organizational, communication, and leadership skills to effectively coordinate various functions and maintain a positive workplace culture.

This position offers an exciting opportunity to grow within the vibrant environment of one of the most respected fast-food brands worldwide. It comes with competitive benefits such as medical, vision, dental, life insurance, and a 401k plan with company matching. Employees also receive paid vacation time, which increases with tenure, reflecting Wendy's commitment to work-life balance and employee well-being. The Assistant Manager position is designed for proactive individuals who are passionate about restaurant management, eager to contribute to a team-driven workplace, and dedicated to upholding the high standards that Wendy's is known for. Joining Wendy's means becoming part of a globally recognized brand that values leadership, accountability, and the continuous pursuit of excellence in all aspects of the restaurant business.

Job Requirements

  • One year certificate from college or technical school
  • Three to six months related experience and/or training
  • Ability to read and interpret safety rules, operating and maintenance instructions and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before customers or employees
  • Ability to add, subtract, multiply and divide
  • Ability to compute rate, ratio and percent
  • Ability to solve practical problems
  • Attend Crew Interviewing Workshop within 90 days of hire
  • Must be Serve-Safe certified

Job Qualifications

  • One year certificate from college or technical school
  • Three to six months related experience or training
  • Knowledge of company operating systems and procedures
  • Familiarity with supervisory practices
  • Ability to read and interpret documents
  • Ability to write routine reports and correspondence
  • Ability to speak effectively to groups
  • Basic mathematical skills including addition, subtraction, multiplication and division
  • Ability to solve practical problems
  • Serve-Safe certification

Job Duties

  • Assist the General Manager in managing daily operations
  • Support staff management and training
  • Ensure execution of company policies and procedures
  • Participate in achieving store objectives
  • Ensure compliance with federal, state and local laws
  • Maintain ethical business practices
  • Oversee crew orientation and training programs

Job Criteria

Experience

Mid Level (3-7 years)


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