Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
weekly pay
bonus program
Free Shift Meals
meal discounts
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Community involvement
Job Description
Buffalo Wild Wings is a leading casual dining restaurant and sports bar franchise that takes pride in delivering a unique and energized dining experience. Known for its extensive menu featuring famous chicken wings, craft beers, and engaging sports entertainment, Buffalo Wild Wings has established itself as a popular destination for guests who want to enjoy great food and exciting game-day atmospheres. With thousands of locations worldwide, this corporation recognizes the importance of excellent customer service and a vibrant work environment that motivates team members and creates memorable moments for guests. As part of its commitment to team growth and long-term career development, Buffalo Wild Wings emphasizes providing an environment where employees can thrive, learn continuously, and move forward in their restaurant management careers.
The role of Assistant General Manager at Buffalo Wild Wings is a dynamic and highly engaging position ideal for individuals seeking to develop or expand their management experience in the restaurant industry. As an Assistant General Manager, you will serve as a key leader working directly with the General Manager to foster an environment where both the team and guests experience the highest levels of satisfaction. The position involves managing various operational aspects including overseeing Shift Managers, Servers, Bartenders, and Service Assistants to ensure seamless teamwork and superior guest engagement. A strong focus is placed on driving guest-related performance metrics and maintaining standards related to food quality, safety, and customer service.
This role is designed to provide you with game-time energy every day and a lifetime experience of leadership in a fast-paced hospitality setting. You will lead by example, champion change initiatives, and uphold the principles of responsible service, safety protocols, and employee development. Buffalo Wild Wings offers best-in-class training programs complemented by ongoing learning opportunities, setting you on a path for advancement within the company or within the broader hospitality industry.
In addition to day-to-day responsibilities, this role benefits from a comprehensive rewards package that reflects the company’s commitment to employee wellbeing and career growth. Eligible employees enjoy weekly pay, bonus programs, free shift meals and meal discounts, paid time off, and a 401(k) retirement plan. Other benefits include medical, dental, and vision insurance, tuition support, and various employee recognition programs. Buffalo Wild Wings also emphasizes community involvement and internal contests designed to motivate and inspire its workforce.
Joining Buffalo Wild Wings means becoming part of a team that values diversity and welcomes candidates from all backgrounds, regardless of whether you are a sports enthusiast. The company is an equal opportunity employer dedicated to creating an inclusive workplace and encouraging applicants who are motivated to deliver outstanding guest experiences and develop their management careers.
The role of Assistant General Manager at Buffalo Wild Wings is a dynamic and highly engaging position ideal for individuals seeking to develop or expand their management experience in the restaurant industry. As an Assistant General Manager, you will serve as a key leader working directly with the General Manager to foster an environment where both the team and guests experience the highest levels of satisfaction. The position involves managing various operational aspects including overseeing Shift Managers, Servers, Bartenders, and Service Assistants to ensure seamless teamwork and superior guest engagement. A strong focus is placed on driving guest-related performance metrics and maintaining standards related to food quality, safety, and customer service.
This role is designed to provide you with game-time energy every day and a lifetime experience of leadership in a fast-paced hospitality setting. You will lead by example, champion change initiatives, and uphold the principles of responsible service, safety protocols, and employee development. Buffalo Wild Wings offers best-in-class training programs complemented by ongoing learning opportunities, setting you on a path for advancement within the company or within the broader hospitality industry.
In addition to day-to-day responsibilities, this role benefits from a comprehensive rewards package that reflects the company’s commitment to employee wellbeing and career growth. Eligible employees enjoy weekly pay, bonus programs, free shift meals and meal discounts, paid time off, and a 401(k) retirement plan. Other benefits include medical, dental, and vision insurance, tuition support, and various employee recognition programs. Buffalo Wild Wings also emphasizes community involvement and internal contests designed to motivate and inspire its workforce.
Joining Buffalo Wild Wings means becoming part of a team that values diversity and welcomes candidates from all backgrounds, regardless of whether you are a sports enthusiast. The company is an equal opportunity employer dedicated to creating an inclusive workplace and encouraging applicants who are motivated to deliver outstanding guest experiences and develop their management careers.
Job Requirements
- high school diploma or equivalent
- minimum 3 years of management experience in restaurant, bar, or kitchen settings
- understanding of labor laws, health codes, and safety standards
- proficiency in team management and development
- ability to work flexible hours including nights and weekends
- strong organizational and interpersonal skills
Job Qualifications
- preferably have 3 years of restaurant, bar, or kitchen management experience
- general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations
- ability to manage and direct the work of others
- passion for training and developing team members
- strong leadership and communication skills
Job Duties
- manage shift managers, servers, bartenders, and service assistants
- partner with the general manager to ensure restaurant performance
- focus on guest-related metrics and engagement
- uphold food safety and sanitation standards
- champion change and lead team training and development
- oversee labor law compliance and responsible alcohol service
- maintain safety and security procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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