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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus potential
Paid Time Off
Tuition Reimbursement
Free Meals
career advancement
medical benefits
Job Description
The hiring establishment is a prominent and highly respected restaurant chain known for its commitment to quality, customer satisfaction, and innovative dining experiences. As a part of the fast-paced food service industry, this organization prides itself on delivering exceptional service and maintaining the highest standards of food safety and hospitality. The restaurant company values leadership, teamwork, and a culture of inclusion, equity, and belonging, making it an ideal workplace for individuals who are passionate about customer service and growth within the hospitality sector.
This position is for an Assistant General Manager role, a critical leadership position within the restaurant. ... Show More
This position is for an Assistant General Manager role, a critical leadership position within the restaurant. ... Show More
Job Requirements
- 3+ years of restaurant or retail management experience
- ability to assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reports
- capability to ensure all employees receive proper training and resources
- commitment to championing the company culture and values promoting equity, inclusion, and belonging
- competence in leading efforts in individual and team recognition, collaboration, and motivation
- skills in identifying and recruiting exceptional talent and supporting the hiring process
- strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- adherence to corporate policies, procedures, and occupational health and food safety standards
Job Qualifications
- 3+ years of restaurant or retail management experience
- strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- ability to champion the company culture and values promoting equity, inclusion, and belonging
- experience in individual and team recognition, collaboration, and motivation
- knowledge of corporate policies, procedures, and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs
- oversee team members adherence to shift excellence responsibilities, maintain high food safety standards, and uphold core excellence
- take charge of restaurant operations in the General Manager's absence
- collaborate with the General Manager in assessing team performance, providing ongoing constructive and positive feedback
- address employee relations issues as they arise, determine immediate resolutions, or escalate to the General Manager when necessary
- assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion, and belonging
- assist with profit and loss management including cash control, security procedures, inventory maintenance, and labor management
- review financial reports and take appropriate actions to optimize performance
- support the General Manager in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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