Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus potential
Paid Time Off
Tuition Reimbursement
Free Meals
career advancement
medical benefits
Job Description
The hiring establishment is a prominent and highly respected restaurant chain known for its commitment to quality, customer satisfaction, and innovative dining experiences. As a part of the fast-paced food service industry, this organization prides itself on delivering exceptional service and maintaining the highest standards of food safety and hospitality. The restaurant company values leadership, teamwork, and a culture of inclusion, equity, and belonging, making it an ideal workplace for individuals who are passionate about customer service and growth within the hospitality sector.
This position is for an Assistant General Manager role, a critical leadership position within the restaurant. The Assistant General Manager supports the Restaurant General Manager by upholding brand standards and motivating team members, ensuring an outstanding customer experience on every visit. The role demands a hands-on leader who can inspire, train, and recognize team members to achieve their full potential while maintaining a positive, fun, and challenging work environment. You will play an integral part in daily operations, taking charge when the General Manager is absent and making key decisions that affect the restaurant’s performance.
The role operates on a 50-hour workweek, with 40 hours paid at a regular rate and 10 hours compensated at time and a half, reflecting the company’s commitment to rewarding dedication and hard work. The Assistant General Manager’s responsibilities include overseeing shift operations, ensuring food safety compliance, managing labor and inventory, and supporting employee recruitment and development. They will also have a hand in financial management, including profit and loss oversight, cash control, and security measures, which are essential to driving the restaurant's success.
The position emphasizes leadership qualities that foster a culture of equity, inclusion, and belonging, championing the company’s values throughout the team. In addition to managing operations and finances, the Assistant General Manager collaborates closely with the General Manager to assess team performance, address employee relations issues, and coordinate hiring efforts. This role requires strong communication skills to conduct performance appraisals, disciplinary actions, and employee motivation.
Overall, this role offers an exciting opportunity for individuals with restaurant or retail management experience to grow their leadership skills and contribute meaningfully to a well-established and respected restaurant brand. The compensation range is between $48,000 and $60,000 per year, with variation based on geographic location and experience. The company offers a balanced work experience with an emphasis on fun, challenge, and career advancement in a supportive environment.
This position is for an Assistant General Manager role, a critical leadership position within the restaurant. The Assistant General Manager supports the Restaurant General Manager by upholding brand standards and motivating team members, ensuring an outstanding customer experience on every visit. The role demands a hands-on leader who can inspire, train, and recognize team members to achieve their full potential while maintaining a positive, fun, and challenging work environment. You will play an integral part in daily operations, taking charge when the General Manager is absent and making key decisions that affect the restaurant’s performance.
The role operates on a 50-hour workweek, with 40 hours paid at a regular rate and 10 hours compensated at time and a half, reflecting the company’s commitment to rewarding dedication and hard work. The Assistant General Manager’s responsibilities include overseeing shift operations, ensuring food safety compliance, managing labor and inventory, and supporting employee recruitment and development. They will also have a hand in financial management, including profit and loss oversight, cash control, and security measures, which are essential to driving the restaurant's success.
The position emphasizes leadership qualities that foster a culture of equity, inclusion, and belonging, championing the company’s values throughout the team. In addition to managing operations and finances, the Assistant General Manager collaborates closely with the General Manager to assess team performance, address employee relations issues, and coordinate hiring efforts. This role requires strong communication skills to conduct performance appraisals, disciplinary actions, and employee motivation.
Overall, this role offers an exciting opportunity for individuals with restaurant or retail management experience to grow their leadership skills and contribute meaningfully to a well-established and respected restaurant brand. The compensation range is between $48,000 and $60,000 per year, with variation based on geographic location and experience. The company offers a balanced work experience with an emphasis on fun, challenge, and career advancement in a supportive environment.
Job Requirements
- 3+ years of restaurant or retail management experience
- ability to assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reports
- capability to ensure all employees receive proper training and resources
- commitment to championing the company culture and values promoting equity, inclusion, and belonging
- competence in leading efforts in individual and team recognition, collaboration, and motivation
- skills in identifying and recruiting exceptional talent and supporting the hiring process
- strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- adherence to corporate policies, procedures, and occupational health and food safety standards
Job Qualifications
- 3+ years of restaurant or retail management experience
- strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- ability to champion the company culture and values promoting equity, inclusion, and belonging
- experience in individual and team recognition, collaboration, and motivation
- knowledge of corporate policies, procedures, and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs
- oversee team members adherence to shift excellence responsibilities, maintain high food safety standards, and uphold core excellence
- take charge of restaurant operations in the General Manager's absence
- collaborate with the General Manager in assessing team performance, providing ongoing constructive and positive feedback
- address employee relations issues as they arise, determine immediate resolutions, or escalate to the General Manager when necessary
- assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion, and belonging
- assist with profit and loss management including cash control, security procedures, inventory maintenance, and labor management
- review financial reports and take appropriate actions to optimize performance
- support the General Manager in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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