Assistant General Manager

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.50 - $24.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Daily Pay access

Career growth opportunities

Job Description

WoodSpring Suites in Doral, FL, is part of a well-respected chain of extended-stay hotels that focus on providing comfortable, affordable accommodations with an emphasis on quality and convenience for guests. As a subsidiary of WoodSpring Hotels, this location prides itself on maintaining high standards of hospitality while fostering a welcoming and professional atmosphere for both guests and employees. With an established reputation in the hospitality industry, WoodSpring Suites serves a wide range of travelers, including business professionals, relocating families, and long-term guests seeking dependable lodging with essential amenities and excellent service.

The role of Assistant General Manager at WoodSpr... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
Proficient computer skills
Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
Ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
Effective communication skills
Strong organizational and time management skills
Ability to solve problems proactively

Job Qualifications

Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
Provide hands-on support and guidance to ensure the team achieves outstanding results
Post checks in PMS and complete weekly labor tracker
Manage payment due reports, postpaid outs and receipts
Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and addressing guest concerns swiftly
Monitor and follow up on guest feedback and concerns
Suggest and sell amenities
Ensure guest and property security
Assign rooms to housekeeping and assist General Manager in inspecting rooms
Manage inventory and check property email
Build relationships with vendors and guests
Foster teamwork
Network within the local community to promote the property
Build strong relationships with competitive properties, local organizations, and key clients
Lead in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping and daily laundry duties and public space needs
Cover employee shifts as needed to ensure operational continuity
Know and follow property emergency procedures and ensure security needs of property and guests are met
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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