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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,500.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Doral, FL, managed by Hotel Management & Consulting, Inc., is a dynamic extended stay hotel brand known for providing comfortable, affordable, and flexible lodging options. WoodSpring Suites offers guests a home-like environment with amenities tailored to meet the needs of long-term and business travelers. Located in the vibrant city of Doral, FL, this hotel aims to deliver an exceptional hospitality experience that blends convenience, comfort, and customer-focused service. The company places a strong emphasis on a supportive and inclusive workplace culture, promoting equal employment opportunities and fostering professional development within its team.

Hotel Management & Consul... Show More

Job Requirements

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational skills
  • Excellent time management skills
  • Excellent problem-solving abilities
  • Effective oral and written communication skills
  • Physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational skills
  • Excellent time management skills
  • Excellent problem-solving abilities
  • Effective oral communication skills
  • Effective written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS
  • Complete weekly labor tracker
  • Manage payment due reports
  • Postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness
  • Swiftly address any guest concerns
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping
  • Aid General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property
  • Build strong relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed
  • Complete daily laundry duties and public space needs
  • Cover employee shifts as needed to ensure operational continuity
  • Know and follow property emergency procedures
  • Ensure security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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