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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Opportunities to work around the world
Discounted hotel room nights
Free Employee Meals
free covered parking
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Professional Development
Tuition Reimbursement
Employee stock purchase plan
Retail Discounts
Job Description
Grand Hyatt Scottsdale Resort is a prestigious luxury hotel located in the heart of the Sonoran Desert, famed for its sophisticated architectural designs inspired by the legendary Frank Lloyd Wright. This magnificent property reflects the romance and rich heritage of the American Southwest with its stunning mountain views, breathtaking water features, and lush botanical landscapes. As a premier destination synonymous with top-tier hospitality, Grand Hyatt Scottsdale Resort offers guests six elevated dining experiences led by celebrity chef Richard Blais, capturing the essence and variety of the region. The resort is a vibrant hub of culture, elegance, and exceptional service that... Show More
Job Requirements
- high school diploma or equivalent
- 2-3 years of experience in hotel rooms management
- strong communication skills
- problem solving abilities
- proficiency with computer systems
- availability to work weekends and holidays
- physical ability to stand for long periods
- valid drivers license
Job Qualifications
- 2-3 years of progressive hotel rooms management experience
- strong desire to satisfy guest needs in a fast-paced environment
- proficiency with computers and hotel management systems
- excellent problem solving skills
- superior overall communication abilities
- ability to multitask efficiently
- able to stand for extended periods
- valid drivers license
Job Duties
- oversee front office staff and daily operations
- manage staffing needs and scheduling
- provide guest services and ensure guest satisfaction
- train and develop front office team members
- coordinate activities between Front Office, Concierge, and Guest Services
- address and resolve guest issues effectively
- uphold luxury standards in guest interactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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