Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Salary
Rate:
Range $62,000.00 - $69,000.00
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Benefits

10 vacation days per year
9 paid holiday days per year
5 Chicago Paid Sick Leave days per year
5 Chicago Paid Leave days per year
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
50% discount on spa services
25% discount on spa retail
80% company-paid medical, dental and vision coverage
Complimentary life insurance
Complimentary long-term disability
Retirement plan with 5% company match

Job Description

The Peninsula Chicago is a prestigious luxury hotel located in the heart of Michigan Avenue, Chicago. Renowned for its Five-Star Five-Diamond rating, The Peninsula offers an exceptional guest experience through outstanding service and elegant accommodations. As a distinguished member of The Peninsula Hotels group, this property upholds the highest standards of hospitality and professionalism. Guests experience a perfect blend of classic elegance and contemporary comfort, supported by a diverse array of outlets and amenities tailored to meet the needs of discerning travelers.

The Peninsula Chicago is currently seeking an Assistant Manager to join its Rooms Division management team.... Show More

Job Requirements

  • Work authorization in the United States
  • 2 years of Front Office leadership experience
  • Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal
  • Ability to deal with a high level of work demand and pressure
  • Individual must have great organization skills
  • Excellent command of written and spoken English

Job Qualifications

  • 2 years of Front Office leadership experience
  • Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal
  • Ability to deal with a high level of work demand and pressure
  • Individual must have great organization skills
  • Excellent command of written and spoken English

Job Duties

  • Ensure proper operation of all responsibilities of Front Desk operations
  • Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards
  • Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards
  • Communicate with all departments to create a guest centric experience
  • Ensuring the staff are in full compliance with Head Office database requirements
  • Ensure efficient operation of the Front Desk team with efficient handover

Job Location

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