Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities

Job Description

Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania. It is part of the globally recognized Marriott Hotels brand, renowned for its contemporary style, exceptional service, and strategic location near prestigious universities such as the University of Pennsylvania and Drexel University, as well as cultural and commercial attractions. The hotel offers guests a sophisticated lodging experience that blends comfort, style, and convenience, making it a preferred destination for both business and leisure travelers. Employees at Sheraton Philadelphia University City Hotel have the privilege of working in a buzzing metropolitan setting that thrives on diversity, innovation, and impeccable hospitality standards.

By joining the Sheraton Philadelphia University City Hotel team, job applicants become part of a respected hospitality brand that values guest-centric service and strong teamwork. The hotel provides a range of exciting employment opportunities spanning various departments including front desk guest services, housekeeping, food and beverage, sales, events coordination, maintenance, and management. Working here means engaging in a dynamic workplace that encourages professional growth and skill development in a supportive environment. The workplace culture emphasizes collaboration, innovation, and the pursuit of excellence, where employees can take pride in delivering memorable guest experiences.

As part of the Marriott International family, Sheraton Philadelphia University City Hotel offers not only a job but a meaningful career path where employees can build their future with training programs, competitive wages, and potential advancement opportunities. The hotel fosters an inclusive environment that celebrates diverse backgrounds and perspectives, enhancing the workplace experience and guest interactions. Team members benefit from working in a location that easily connects to Philadelphia’s cultural landmarks, corporate offices, and educational institutions, adding vibrancy and energy to each workday. This position offers candidates a unique chance to be part of Philadelphia’s thriving hospitality scene and contribute to upholding the Sheraton brand’s reputation for excellence and innovation.

Job Requirements

  • high school diploma or equivalent
  • previous hospitality experience preferred
  • strong communication skills
  • customer service orientation
  • ability to multitask
  • proficiency with computers
  • willingness to work flexible hours
  • team player mentality

Job Qualifications

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of hotel management software is a plus
  • problem-solving skills
  • ability to work flexible hours including weekends and holidays

Job Duties

  • provide excellent guest service and support
  • manage check-in and check-out processes efficiently
  • respond to guest inquiries and resolve complaints
  • coordinate with housekeeping and maintenance to ensure room readiness
  • maintain accurate guest records and billing
  • assist in organizing events and meetings
  • support food and beverage service operations

Job Location

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