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Auditorium Theatre Of Roosevelt University Inc logo

Assistant Food and Beverage Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional Development

Job Description

The Auditorium Theatre is a distinguished Illinois not-for-profit organization dedicated to presenting world-class international, cultural, community, and educational programming in the vibrant city of Chicago. Recognized as a National Historic Landmark, the venue is renowned for its magnificent architecture and rich history, making it an iconic cultural hub. The organization is deeply committed to the restoration and preservation of this architectural treasure, sustaining its legacy for future generations. The Auditorium Theatre serves as a cornerstone in Chicago's arts and entertainment scene, attracting diverse audiences and fostering a deep connection between the performing arts and the community it serves.

The organiza... Show More

Job Requirements

  • Knowledge and experience as an Assistant Manager in large theatre or high volume Food & Beverage environment
  • Must be receptive to working in inclement weather and extreme temperatures
  • Available to work flexible schedule including evenings, weekends, and holidays
  • Ability to work successfully in a fast paced and loud environment
  • Able to lift and carry 25 lbs
  • Required to stand for long periods, bend, lift, and walk up and down stairs
  • Excellent verbal and communication skills
  • Strong spirit of optimism, collaboration, and flexibility
  • Basset certified
  • Experience with POS systems
  • Experience leading and directing a team of 20

Job Qualifications

  • Experience working in a large volume theatre, music venue, or arena
  • Strong verbal and communication skills
  • Leadership experience managing a team of 20
  • Basset certified
  • Experience with POS systems
  • Ability to handle customer inquiries and complaints
  • Demonstrated ability to work in fast-paced, customer service environment

Job Duties

  • Assist Food & Beverage Manager during all events
  • Deliver highest caliber of customer service to guests
  • Direct and assign tasks to Food & Beverage staff during set up, break down, and events
  • Assist bartenders with ID checks and POS troubleshooting
  • Direct flow of patrons to bars, merchandise lines, and coat check
  • Assist with inventory management and tracking
  • Assist with nightly close outs of POS system
  • Check completion of all staff side work
  • Adhere to theatre’s Food & Beverage policies as outlined in handbook
  • Perform other administrative tasks as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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