Job Overview
Benefits
wellness incentive programs
access to company discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development opportunities
Job Description
MGM Resorts International, headquartered in Las Vegas, Nevada, stands as a global leader in the hospitality and entertainment sector. Renowned for its world-class resorts, casinos, and entertainment offerings, MGM Resorts blends excitement, diversity, and luxury, delivering unforgettable experiences to millions of guests each year. With a commitment to innovation and guest satisfaction, the company fosters a dynamic work environment where employees are valued as essential contributors to its ongoing success. MGM Resorts prides itself on its inclusive culture, robust career development pathways, and dedication to community engagement, making it a premier destination for professionals seeking growth within the vibrant hospitality industry.
The role of Assistant Executive Housekeeper at the Bellagio, one of MGM's iconic resorts, is a pivotal leadership position within the Housekeeping department. This role entails overseeing daily operations of assigned housekeeping areas, ensuring seamless efficiency, consistency, and exceptional cleanliness standards that define the luxury Bellagio experience. The Assistant Executive Housekeeper is responsible for directing and supporting a diverse team to maintain the highest levels of guest service, aligning closely with the company’s strategic vision and quality benchmarks. This position requires a proactive leader capable of mentoring and developing staff, managing human resources activities such as recruitment and performance management, and driving operational excellence through innovative practices and quality assurance. The role plays a critical part in upholding Bellagio's reputation for top-tier hospitality, contributing to both short- and long-term departmental goals, managing budgets, and ensuring compliance with policies and legal standards. Candidates must be at least 21 years old and possess substantial experience in housekeeping operations with supervisory or management experience, preferably within a unionized property setting. Bilingual skills in Spanish are an added advantage.
The Assistant Executive Housekeeper will also act as the Executive Housekeeper in their absence, exemplifying leadership and fostering a team-oriented culture focused on excellence and guest satisfaction. Key tasks include overseeing guest service delivery, conducting room inspections to uphold sanitation and quality assurance standards, and implementing new technologies and processes to stay competitive. This role offers a unique opportunity to be part of a prestigious hospitality establishment that values professional growth and personal wellbeing, offering wellness programs, professional development, and access to exclusive employee discounts at various company venues. It’s an ideal position for driven hospitality managers eager to make a significant impact while advancing their careers within a globally recognized brand.
The role of Assistant Executive Housekeeper at the Bellagio, one of MGM's iconic resorts, is a pivotal leadership position within the Housekeeping department. This role entails overseeing daily operations of assigned housekeeping areas, ensuring seamless efficiency, consistency, and exceptional cleanliness standards that define the luxury Bellagio experience. The Assistant Executive Housekeeper is responsible for directing and supporting a diverse team to maintain the highest levels of guest service, aligning closely with the company’s strategic vision and quality benchmarks. This position requires a proactive leader capable of mentoring and developing staff, managing human resources activities such as recruitment and performance management, and driving operational excellence through innovative practices and quality assurance. The role plays a critical part in upholding Bellagio's reputation for top-tier hospitality, contributing to both short- and long-term departmental goals, managing budgets, and ensuring compliance with policies and legal standards. Candidates must be at least 21 years old and possess substantial experience in housekeeping operations with supervisory or management experience, preferably within a unionized property setting. Bilingual skills in Spanish are an added advantage.
The Assistant Executive Housekeeper will also act as the Executive Housekeeper in their absence, exemplifying leadership and fostering a team-oriented culture focused on excellence and guest satisfaction. Key tasks include overseeing guest service delivery, conducting room inspections to uphold sanitation and quality assurance standards, and implementing new technologies and processes to stay competitive. This role offers a unique opportunity to be part of a prestigious hospitality establishment that values professional growth and personal wellbeing, offering wellness programs, professional development, and access to exclusive employee discounts at various company venues. It’s an ideal position for driven hospitality managers eager to make a significant impact while advancing their careers within a globally recognized brand.
Job Requirements
- Minimum 21 years of age required
- 2 or more years of prior relevant housekeeping experience
- 1 or more years of supervisory or management experience in a union property preferred
- Ability to lead and mentor staff
- Strong organizational and problem-solving abilities
- Effective communication skills
- Commitment to exceptional guest service standards
Job Qualifications
- Minimum 21 years of age
- At least 2 years of relevant housekeeping experience
- 1 or more years of supervisory or management experience preferred
- Experience in a unionized property preferred
- Bilingual in Spanish preferred
- Strong leadership and communication skills
- Knowledge of housekeeping operations and quality standards
Job Duties
- Oversee assigned operational functions in alignment with strategic plans
- Ensure consistent delivery and measurement of guest service standards
- Lead research and implementation of new products, services, and processes
- Manage human resources responsibilities including recruitment and performance management
- Mentor and coach housekeeping floor managers
- Assume executive housekeeper duties in their absence
- Foster a team-oriented culture emphasizing service excellence
- Ensure compliance with policies and resolve service issues
- Oversee budget adherence and accountability processes
- Manage departmental objectives and communicate issues
- Adjust staffing levels based on business demands
- Respond promptly to guest interactions and problem resolution
- Conduct daily room inspections and train floor managers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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