Assistant Event Services Manager

Hyatt Regency Lake Washington at Seattle's Southport is a distinguished hotel located on the picturesque shores of Lake Washington. This esteemed property has earned prestigious accolades, including the AAA Four Diamond Award and the Best of Housekeeping Award. Hyatt Regency Lake Washington perfectly blends the natural beauty of the Pacific Northwest with modern, upscale amenities, creating a welcoming and memorable environment for both guests and employees. The hotel enjoys a prime location with convenient access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, and the Gene Coulon Memorial Beach Park, offering guests abundant opportunities to explore and experience the region's breathtaking scenery and attractions.

At Hyatt Regency Lake Washington, the core of their success lies in the dedication of their associates who are committed to delivering not only efficient service but meaningful guest experiences. The hotel's culture emphasizes attentiveness, care, and professionalism, which are key factors that draw guests back. The establishment fosters an inclusive and growth-oriented workplace where employees can thrive through continuous learning and development.

The role of the Assistant Event Services Manager is a critical position within the Hyatt Regency Lake Washington team. This full-time management role involves overseeing daily banquet operations, ensuring that every event is executed flawlessly to meet Hyatt's high standards. The Assistant Event Services Manager supervises the setup, service, and maintenance of all banquet functions and equipment, guaranteeing that each event space is prepared according to the specific specifications outlined in Banquet Event Orders. This role requires close collaboration and communication with various hotel departments including Culinary, Stewarding, Catering/Customer Service, and Beverage, to orchestrate smooth and successful event operations.

A key responsibility is to lead, empower, and coach the banquet team, which includes captains, food servers, and lead house attendants. The ideal candidate brings high energy and motivation to the team and has a passion for delivering exceptional guest service. They play an integral part in achieving outstanding service scores on attendee surveys, striving for excellence in every function.

The Assistant Event Services Manager also undertakes administrative duties that include managing payroll, preparing reports and forecasts, handling point of sale procedures, managing inventory, and maintaining food and beverage budgets for banquet functions. They are responsible for ensuring that all banquet and function spaces comply with Department of Health regulations and Hyatt Corporate standards through regular inspections and walkthroughs.

Creativity and innovation are encouraged in this role as the Assistant Event Services Manager develops decor concepts and special event ideas for holiday functions or unique occasions, enhancing the overall guest experience. The role demands flexibility, requiring the ability to work weekends, holidays, and varied schedules in a fast-paced environment.

With a salary range of $30.28 to $45.43 per hour, starting between $30.28 and $30.80 depending on experience, qualifications, and education, this position offers competitive compensation. It presents a rewarding opportunity to build a successful career with Hyatt, known for career advancement prospects and relocation options for growth within the company. Hyatt Regency Lake Washington invites those with a strong entrepreneurial spirit, outstanding leadership skills, and a passion for hospitality to join their team and contribute to a premier guest experience in the Pacific Northwest.