Assistant Director of Housekeeping

Mission Viejo, CA, USA|

Job Overview

Compensation

Salary

Range $85,000.00 - $97,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Disability insurance

Job Description

Montage International is a renowned hospitality company recognized for its dedication to luxury, exceptional guest experiences, and a culture that encourages employees to follow their passions. Known primarily for its upscale hotels and resorts, Montage International stands out in the hospitality industry by creating environments where both guests and employees can thrive. The company emphasizes innovation, guest satisfaction, and a strong commitment to quality services within its properties. Their corporate culture is built around the principle of doing what you love, fostering a workplace where passion meets professionalism to deliver outstanding results.

The Assistant Director of Housekeeping position at Montage International is a vital leadership role within the hotel operations team. This role focuses on overseeing the daily functions of the Housekeeping department, ensuring that cleanliness and maintenance standards align with the hotel's premium service expectations. Reporting directly to the Director of Housekeeping, the Assistant Director supports strategic planning and operational execution, making sure the housekeeping services effectively contribute to guest satisfaction and overall hotel success. This position demands a proactive leader who not only manages the housekeeping staff and resources but also drives continuous improvement projects within the department.

The Assistant Director of Housekeeping is responsible for coordinating with other hotel departments to enhance communication and guest services. This includes implementing systems for effective maintenance requests, monitoring equipment and supply usage, and actively participating in budgeting and financial planning processes. The role also involves training and developing housekeeping associates to maximize productivity and uphold the Motel's commitment to quality. Physical stamina is crucial, as the job requires mobility and manual tasks throughout the workday. The salary range for this position is competitive, ranging from $85,000 to $97,000 annually, reflecting the leadership scope and operational responsibilities involved. Additionally, Montage International fosters equal employment opportunity and supports applicants with disabilities by providing reasonable accommodations during the hiring process.

Job Requirements

High School Diploma or equivalent
three plus years experience in housekeeping within an upscale hotel
ability to walk stand bend stoop squat stretch and lift up to 25 lbs regularly
manual dexterity and stamina for repetitive motions and mobility
intermediate Microsoft Office skills including Word Excel PowerPoint and Outlook
budgetary analysis skills
good verbal and written communication
knowledge of housekeeping service techniques and cost controls

Job Qualifications

High School Diploma or equivalent required
Bachelor’s Degree preferred
three plus years experience in housekeeping within an upscale hotel
basic computational ability
intermediate skills with Microsoft Office Word Excel PowerPoint and Outlook Opera preferred
good verbal and written communication skills
budgetary analysis capabilities
knowledge of housekeeping service techniques and cost controls such as manpower productivity and expenses

Job Duties

Focusing on the long term vision and direction of the department including implementing improvements and projects
conducting regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards
coordinating department activities with other departments to facilitate increased communication and guest satisfaction
ensuring all equipment is maintained and used accordingly
following up on maintenance requests pertaining to guest rooms and departmental equipment
assisting with financial performance including budgeting forecasting and planning
monitoring consumption and ordering replacement of guest and cleaning supplies and reporting discrepancies
assisting with monthly inventory
filling in for Room Attendants and Floor Supervisor if needed
managing selection training and development of associates focusing on productivity and satisfaction
providing seamless employee relations with contracted associates
establishing and maintaining safe working conditions
acting on assignments from the Director of Housekeeping
creating appropriate relationships with all levels of hotel associates