Assistant Dining Manager

Gainesville, FL, USA|

Job Overview

Compensation

Hourly

Range $13.75 - $21.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee wellness programs

Career development opportunities

Team-oriented environment

Job Description

The Village at Gainesville is a vibrant and welcoming senior living community located on a sprawling 104-acre campus in Gainesville, Florida. Known for its excellent quality of life and proximity to local amenities such as shopping centers, theaters, and a variety of dining options, The Village offers a supportive environment where both residents and staff thrive. The community is conveniently close to the University of Florida and Santa Fe College, positioning it in a lively and culturally rich area that is consistently ranked as one of the best places to live and work in the United States. With a strong commitment to quality care and hospitality, The Village at Gainesville specializes in creating a home-like atmosphere tailored to the needs of older adults, ensuring their comfort, dignity, and well-being every day.

We are currently seeking a dedicated and passionate Assistant Dining Services Manager to join our family and support the continued success of our dining program. This key leadership role plays an essential part in maintaining exceptional dining service standards, managing daily operations, and fostering a culture centered on hospitality and resident satisfaction. The Assistant Dining Services Manager is responsible for overseeing the dining staff for breakfast, lunch, and dinner services, ensuring that food quality, presentation, and safety meet the highest standards. This position also serves as the primary liaison for Tower Club events, coordinating closely with the Retail and Events Manager to ensure seamless event execution, from staffing assignments to venue setup and post-event breakdowns.

In addition to managing routine dining services, this role assumes leadership responsibilities by providing coaching, recruitment support, performance evaluations, and handling any employee disciplinary actions when necessary. The Assistant Dining Services Manager acts as the lead in the absence of the Dining Services Manager and actively participates in departmental meetings and training sessions to remain aligned with organizational goals and regulatory requirements. This role demands a strong commitment to customer service, excellent interpersonal communication skills, and the ability to lead and motivate a diverse team effectively. If you have a passion for hospitality and a desire to make a meaningful impact in the lives of seniors, this position offers a rewarding opportunity to grow your career within a supportive and dynamic environment.

Job Requirements

High school diploma or equivalent preferred
Three years of management experience preferred
CPR and First Aid certification or eligibility
ServSafe certified
Ability to stand and walk for prolonged periods
Ability to bend, stoop, and lift up to 25 pounds
Adequate vision and hearing with or without prosthetics to ensure safety and communication

Job Qualifications

Strong customer service and hospitality orientation
Ability to lead and motivate diverse teams
Strong organizational and problem-solving skills
Knowledge of local, state, and federal dining regulations
Excellent interpersonal and communication skills

Job Duties

Ensures a positive and enjoyable dining experience for residents, guests, and associates
Oversees dining service standards to ensure they consistently exceed expectations
Handles resident concerns promptly and professionally, escalating issues when needed
Supervises, trains, and schedules staff for breakfast, lunch, and dinner service
Assists with recruitment, onboarding, coaching, and performance reviews
Serves as acting Dining Services Manager in their absence
Monitors staff compliance with attendance, punctuality, and company policies
Administers verbal and written disciplinary actions when necessary
Acts as the primary contact for Tower Club events, ensuring smooth execution and hospitality excellence
Collaborates with the Retail and Events Manager to review event details, staffing assignments, and service expectations
Coordinates event setup, staff responsibilities, and post-event breakdowns
Ensures events align with resident satisfaction standards and company procedures
Evaluates and ensures food quality and presentation standards are consistently met
Arranges equipment maintenance and repairs as needed
Maintains a safe and sanitary environment for staff and residents
Adheres to all safety, health, and sanitation requirements
Attends required daily, weekly, and monthly department meetings
Participates in departmental education and in-service trainings
Maintains confidentiality of resident, family, and facility information
Collaborates with other departments to support campus-wide operations