Assistant Dining Manager

Reilly's Daughter is a vibrant full-service restaurant located at Chicago Midway International Airport (MDW), offering travelers an authentic taste of Chicago. As a dynamic dining establishment operating within a busy airport environment, Reilly's Daughter is devoted to providing fast, friendly, and high-quality service to its guests. The restaurant combines the fast-paced nature of airport dining with a genuine Chicago dining experience, creating a unique atmosphere that values both efficiency and exceptional guest satisfaction. This makes it an exciting place for professionals dedicated to hospitality and restaurant management to thrive and grow their careers.

The role of Assistant Dining Manager at Reilly's Daughter is an exciting leadership opportunity for individuals who excel in high-energy settings and have a passion for team development and customer service excellence. Working closely with the General Manager, the Assistant Dining Manager is instrumental in overseeing daily operations at the restaurant, ensuring seamless opening, peak service, and closing procedures are executed with precision. This role demands a hands-on leader who can inspire and coach the restaurant team to deliver consistent excellence in guest experiences and maintain the highest standards of food quality, presentation, and cleanliness.

In this position, the Assistant Dining Manager will take charge of crucial operational components such as managing inventory, ordering supplies, and controlling costs to support the restaurant's financial performance. They will also be responsible for supervising cash handling processes to ensure accurate and accountable reporting. A key part of the role involves upholding all health, safety, and sanitation regulations, which are critically important in a restaurant environment, especially within a busy airport setting where compliance and quality assurance are paramount.

Beyond operational oversight, the Assistant Dining Manager plays a central role in fostering a positive and accountable team culture. This includes scheduling and coaching team members to enhance productivity and morale while maintaining a customer-centric approach that addresses and resolves guest issues promptly and professionally. The role’s demands include flexibility in working hours, encompassing early mornings, evenings, and weekends, reflecting the operational needs of a bustling airport restaurant.

Salary for the Assistant Dining Manager position ranges from $64,000 to $67,000 per year, complemented by a quarterly performance bonus and an annual super bonus, offering lucrative opportunities for those who demonstrate excellence in their role. The compensation package also includes comprehensive benefits such as health, dental, vision, and life insurance, a 401(k) plan with company matching contributions, paid time off, and access to an employee assistance program, underscoring the company’s commitment to employee wellbeing and financial security.

Joining Reilly’s Daughter means becoming part of an iconic food concept within Chicago’s airport dining scene, where fast-paced service sharpens operational skills and offers notable opportunities for career advancement within SSP America. SSP America is an equal opportunity employer dedicated to diversity and inclusion, ensuring that all employment decisions are made free from discrimination and providing reasonable accommodations throughout the application process. This role is ideal for ambitious hospitality professionals who are ready to contribute to a high-energy restaurant environment and lead teams to deliver outstanding guest experiences.