Assistant Culinary Manager

Columbia, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Bonus opportunities

Next-day payment

Training and Development

Operations excellence

Paid Time Off

Job Description

Checkers & Rally's is a leading fast-food restaurant chain committed to making a positive difference in the lives of its Franchisees, Team Members, and Guests. Known for its vibrant culture and dedication to quality, Checkers & Rally's operates numerous Quick Service Restaurant (QSR) locations, offering a variety of fast, flavorful menu options in a clean and welcoming environment. The company emphasizes strong values such as integrity, service, continuous improvement, and the courage to embrace bold growth and development opportunities. As a family-oriented organization, Checkers & Rally's nurtures a supportive and energetic workplace where employees are encouraged to learn, grow, and excel both personally and professionally.

The role of Assistant Culinary Manager at Checkers & Rally's is a pivotal leadership position within the restaurant. This role supports the General Manager by overseeing the daily restaurant operations to ensure that sales and profit goals are met and that every guest experience exceeds expectations. The Assistant Culinary Manager plays a key role in training, supervising, and motivating Team Members to maintain high standards of service, food safety, and operational excellence. It involves hands-on leadership in shop floor activities, promoting a safe, clean, and enjoyable environment for both staff and customers.

This position demands a blend of operational expertise, management skills, and a passion for customer service. The Assistant Culinary Manager is responsible for driving sales through engagement with guests and team members, identifying areas for improvement, and implementing solutions that enhance restaurant performance. The role also involves critical responsibilities such as assisting with hiring, providing ongoing team coaching, and addressing issues swiftly and fairly to maintain a positive work environment. With a focus on quality and efficiency, this position is integral to Checkers & Rally's mission of being the first choice for guests and employees alike.

Compensation for the Assistant Culinary Manager role includes competitive pay with the unique benefit of next-day payment for work performed, alongside bonus opportunities through company recognition programs. The restaurant offers comprehensive medical and dental plans, reflecting their commitment to employee well-being.

Overall, the Assistant Culinary Manager role at Checkers & Rally's is an exciting opportunity for individuals passionate about leadership in a fast-paced QSR environment, who thrive on delivering operational excellence and exceptional guest service.

Job Requirements

High school diploma or equivalent GED
Food Safety Certified
12 years of restaurant management experience in Quick Service Restaurants
Basic math skills
Proficiency in Microsoft Office
Experience with various operational systems
Strong verbal and written communication skills
Flexibility to work extended and varied hours
Ability to thrive in a fast-paced environment
Adherence to company core values

Job Qualifications

High school diploma or equivalent GED
Food Safety Certified
12 years of restaurant management experience, particularly in Quick Service Restaurants (QSR)
Basic math skills
Expertise in Microsoft Office programs
Experience working with a broad range of systems
Strong interpersonal skills with the ability to communicate effectively verbally and in writing
Ability to work flexible schedules and extended hours
Capability to maintain high energy levels in a fast-paced environment
Commitment to the core values of integrity, service, excellence, and the courage to take bold strides in development

Job Duties

Drive sales and financial success by promoting guest happiness and overseeing operational aspects of the restaurant
Raise issues or recommendations related to the restaurant, staff, or guests to the General Manager
Assist in interviewing and hiring suitable Team Members
Supervise Team Members to maintain compliance with policies and procedures during shifts
Educate staff on operational processes, organizational policies, and customer service etiquette
Conduct training on company protocols and guest service expectations
Identify and address complaints and policy violations while offering consistent feedback and coaching to Team Members on performance
Assist in creating a safe, sanitized, and enjoyable environment for Team Members and Guests