Job Overview
Compensation
Hourly
Range $25.00 - $29.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Employee Discounts
Job Description
Hines is a globally recognized real estate investment, development, and property management firm with a rich legacy of innovation and excellence. Founded in 1957 by Gerald D. Hines, the company operates in 28 countries, managing a portfolio valued at over $92 billion across various asset types including residential, logistics, retail, office, and mixed-use properties. With a commitment to sustainable practices, Hines has set ambitious goals such as achieving net-zero carbon emissions by 2040 without relying on offsets. The company prides itself on its local expertise combined with global knowledge, serving 634 properties that cover more than 225 million square feet worldwide. Hines has earned prestigious accolades including a spot on Fast Company's list of the World's Most Innovative Companies in 2024 and recognition as one of U.S. News & World Report's Best Companies to Work For in 2024.
Joining Hines means becoming part of a culture that values its 5,000 dedicated employees, fostering a workplace where growth, inclusivity, and wellbeing are prioritized through comprehensive training programs, competitive compensation, and robust benefits. At the core of Hines' philosophy is the belief that real estate is fundamentally about people, which drives its mission to enhance communities and deliver meaningful spaces through its diverse portfolio.
The role of Assistant Community Manager at The Allison at Fenton, under the Hines Living division, offers an excellent opportunity for professionals passionate about community engagement and operational excellence within the multifamily real estate sector. Hines Living is a rapidly growing segment of Hines, focused on delivering hospitality-inspired living experiences across North America. This position is a full-time role, with a compensation range of $25 to $29 per hour, reflecting competitive market standards.
As an Assistant Community Manager, you will play a critical role in supporting the Community Manager by overseeing both financial and operational aspects of the community. Responsibilities encompass completing daily financial transactions such as rent collection, fee posting, bank deposit preparation, and invoice processing. You will also manage resident accounts, handle delinquencies, and enforce lease agreements to maximize revenue. Your role extends to legal processes including eviction procedures, requiring adherence to established notice requirements and court appearances where necessary.
Operationally, you are responsible for ensuring the property maintains high standards of maintenance and readiness by coordinating with maintenance staff. You will address resident concerns promptly, promoting satisfaction and retention, while also representing the property and liaising with property owners and other stakeholders. This role demands a keen attention to detail, strong organizational skills, and the ability to act decisively in the absence of the Community Manager.
Working at Hines Living means contributing to a culture that values innovation, sustainability, and community-focused development. The position requires a blend of financial acumen, customer service excellence, and practical management competencies. It is an opportunity to grow within a supportive environment that encourages career development and offers the chance to influence the quality of life for residents through thoughtful property management and engagement strategies.
Overall, the Assistant Community Manager role at Hines represents a dynamic and rewarding career path within one of the world’s most respected real estate organizations. It is ideal for candidates who are eager to advance their property management skills, embrace diverse responsibilities, and become integral to a team dedicated to creating places people are proud to call home.
Joining Hines means becoming part of a culture that values its 5,000 dedicated employees, fostering a workplace where growth, inclusivity, and wellbeing are prioritized through comprehensive training programs, competitive compensation, and robust benefits. At the core of Hines' philosophy is the belief that real estate is fundamentally about people, which drives its mission to enhance communities and deliver meaningful spaces through its diverse portfolio.
The role of Assistant Community Manager at The Allison at Fenton, under the Hines Living division, offers an excellent opportunity for professionals passionate about community engagement and operational excellence within the multifamily real estate sector. Hines Living is a rapidly growing segment of Hines, focused on delivering hospitality-inspired living experiences across North America. This position is a full-time role, with a compensation range of $25 to $29 per hour, reflecting competitive market standards.
As an Assistant Community Manager, you will play a critical role in supporting the Community Manager by overseeing both financial and operational aspects of the community. Responsibilities encompass completing daily financial transactions such as rent collection, fee posting, bank deposit preparation, and invoice processing. You will also manage resident accounts, handle delinquencies, and enforce lease agreements to maximize revenue. Your role extends to legal processes including eviction procedures, requiring adherence to established notice requirements and court appearances where necessary.
Operationally, you are responsible for ensuring the property maintains high standards of maintenance and readiness by coordinating with maintenance staff. You will address resident concerns promptly, promoting satisfaction and retention, while also representing the property and liaising with property owners and other stakeholders. This role demands a keen attention to detail, strong organizational skills, and the ability to act decisively in the absence of the Community Manager.
Working at Hines Living means contributing to a culture that values innovation, sustainability, and community-focused development. The position requires a blend of financial acumen, customer service excellence, and practical management competencies. It is an opportunity to grow within a supportive environment that encourages career development and offers the chance to influence the quality of life for residents through thoughtful property management and engagement strategies.
Overall, the Assistant Community Manager role at Hines represents a dynamic and rewarding career path within one of the world’s most respected real estate organizations. It is ideal for candidates who are eager to advance their property management skills, embrace diverse responsibilities, and become integral to a team dedicated to creating places people are proud to call home.
Job Requirements
- High school education or equivalent
- Two or more years of experience in property management or related industry preferred
- Experience with property management software preferred
- Intermediate Microsoft Office skills
- Knowledge of basic accounting practices
- Excellent communication skills
- Ability to work indoors and outdoors
- Ability to use senses to inspect building and detect alarms
- Physical ability to perform inspections including stair climbing
- Ability to lift up to 25 pounds
- Availability 24 hours for emergencies
- Ability to work overtime and transfer properties as needed
- Flexible schedule including weekends and holidays
Job Qualifications
- High school education or equivalent from accredited institution
- Two or more years prior experience in property management or in a related industry preferred
- Experience with property management software preferred
- Entrada experience a plus
- Intermediate knowledge of Microsoft Office
- Knowledge of basic accounting practices
- Excellent verbal and written communication skills
- Ability to use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
- Ability to perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
- Ability to lift up to 25lbs
- Ability to work a flexible schedule including weekends and holidays
Job Duties
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
- Reviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
- Adheres to Hines's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased
- Processes resident move-outs by reviewing lease terms and notice requirements
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisor
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed
Job Location
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