Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $23.00 - $26.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Professional development opportunities
Retirement Plan
team events
Holiday pay
Job Description
Carlisle Residential is a well-established property management company renowned for its commitment to enhancing the living experience of residents through professional and attentive management services. At its core, Carlisle Residential manages a diverse portfolio of residential communities, ensuring each property is maintained to the highest standards and fosters a welcoming environment for all residents. One of the communities managed by Carlisle Residential is Huntington Apartments, located in Morrisville, NC. This community boasts a variety of attractive amenities and a convenient location, making it a desirable place to live for many individuals and families.
The company is seeking an energetic and outgoing Assistant Community Manager to join the team at Huntington Apartments. This role is pivotal in creating a positive first impression for all residents, prospects, and visitors to the community. As the Assistant Community Manager, the individual will be responsible for a broad range of responsibilities that are critical to the successful operation and upkeep of the community. This includes serving as an initial point of contact, assisting with leasing activities, and providing excellent customer service to support resident retention and satisfaction.
This position operates under an 8-hour shift schedule with weekend availability, reflecting the need to be responsive during key times when residents and prospects are most likely to engage with the community management. The Assistant Community Manager will play an integral part in showing apartments and amenities to prospective residents, handling leasing paperwork efficiently, and ensuring compliance with Fair Housing Standards. Additionally, the role involves marketing efforts within the community and the local market, planning and coordinating resident events, and supporting the Community Manager with financial and operational tasks.
Ideal candidates will have at least one year of experience in an apartment leasing role or equivalent customer service and sales experience, showcasing their ability to manage leasing transactions and maintain high standards of professionalism. A high school diploma or equivalent is required, along with reliable transportation, good organizational skills, and strong verbal and written communication abilities. This role demands a customer-focused approach and the capability to work effectively both independently and within a team environment.
Carlisle Residential offers an inclusive and supportive work atmosphere that values employee contributions and fosters career development. The Assistant Community Manager position is an excellent opportunity for individuals who are motivated, detail-oriented, and passionate about property management and customer service. Employment at Carlisle Residential provides a pathway to grow within the property management field, with ongoing support and training tailored to professional advancement.
Overall, this role is suited to someone who thrives in a dynamic, people-centered environment and is eager to contribute to the success of Huntington Apartments as well as the overall growth of Carlisle Residential. The company is an Equal Opportunity Employer committed to diversity and inclusion in its hiring practices, making it a welcoming workplace for candidates from all backgrounds.
The company is seeking an energetic and outgoing Assistant Community Manager to join the team at Huntington Apartments. This role is pivotal in creating a positive first impression for all residents, prospects, and visitors to the community. As the Assistant Community Manager, the individual will be responsible for a broad range of responsibilities that are critical to the successful operation and upkeep of the community. This includes serving as an initial point of contact, assisting with leasing activities, and providing excellent customer service to support resident retention and satisfaction.
This position operates under an 8-hour shift schedule with weekend availability, reflecting the need to be responsive during key times when residents and prospects are most likely to engage with the community management. The Assistant Community Manager will play an integral part in showing apartments and amenities to prospective residents, handling leasing paperwork efficiently, and ensuring compliance with Fair Housing Standards. Additionally, the role involves marketing efforts within the community and the local market, planning and coordinating resident events, and supporting the Community Manager with financial and operational tasks.
Ideal candidates will have at least one year of experience in an apartment leasing role or equivalent customer service and sales experience, showcasing their ability to manage leasing transactions and maintain high standards of professionalism. A high school diploma or equivalent is required, along with reliable transportation, good organizational skills, and strong verbal and written communication abilities. This role demands a customer-focused approach and the capability to work effectively both independently and within a team environment.
Carlisle Residential offers an inclusive and supportive work atmosphere that values employee contributions and fosters career development. The Assistant Community Manager position is an excellent opportunity for individuals who are motivated, detail-oriented, and passionate about property management and customer service. Employment at Carlisle Residential provides a pathway to grow within the property management field, with ongoing support and training tailored to professional advancement.
Overall, this role is suited to someone who thrives in a dynamic, people-centered environment and is eager to contribute to the success of Huntington Apartments as well as the overall growth of Carlisle Residential. The company is an Equal Opportunity Employer committed to diversity and inclusion in its hiring practices, making it a welcoming workplace for candidates from all backgrounds.
Job Requirements
- Ability to maintain a professional image
- Good organizational skills
- Good verbal and written skills
- Strong customer service orientation
- Must have reliable transportation
- Must be able to work on a team or in a team environment
Job Qualifications
- High school diploma or equivalent
- 1+ years experience in apartment leasing or equivalent customer service and sales experience
- Good organizational skills
- Good verbal and written communication skills
- Strong customer service orientation
- Ability to work well in a team environment
Job Duties
- Serve as the welcoming first point of contact for all residents, prospects and visitors to the community
- Show apartments and amenities to future residents by appointment or walk ins
- Assist residents, answer the telephone, and respond to emails in a timely manner
- Complete all leasing paperwork and ensure resident file is complete
- Compile and process applications
- Explain lease agreements and all appropriate addenda to new residents
- Follow up on leasing traffic entries and monitor traffic trends and market surveys
- Ensure Fair Housing Standards in all matters when working with prospects and residents
- Assist with marketing activities within the community and local market
- Plan and coordinate resident events
- Assist the Community Manager in all reporting, financial posting transactions, delinquency tracking, and property operations as needed
- Cover all managerial duties in the event of a Community Manager's absence
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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