Assistant Community Manager - Mallory Square

Pegasus is a leading company dedicated to providing exceptional resident services and creating a rewarding career environment for its employees. Known for its commitment to employee satisfaction, Pegasus believes that when its employees are happy, the company thrives. With a focus on growth and development, Pegasus invests in its team members by offering comprehensive resources, training, and support aimed at fostering professional success and upward career mobility. The company values a collaborative, inclusive, and positive workplace culture where individuals can thrive and shape their future within the organization.

The role of Assistant Manager/Client Services Manager, or Resident Relations Manager, at Pegasus is a dynamic and pivotal position designed for individuals passionate about enhancing the resident experience. This role serves as the frontline of resident interaction, responsible for managing resident issues, lease inquiries, and payment processes. The manager in this role uses strong communication and consultative selling skills to provide residents with a positive, genuine experience that is often rare in the housing market. Additionally, the Assistant Manager/Client Services Manager oversees the leasing team, offering guidance and support to ensure a seamless operation.

This position is ideal for professionals with experience in multifamily housing, who have a customer-focused mindset and strong interpersonal abilities. The role demands a high level of adaptability, creativity, and problem-solving skills while maintaining a professional demeanor. The candidate must be proficient in technology products such as OneSite and Microsoft Office Suite, and have a working knowledge of social media and marketing concepts. This role not only emphasizes operational efficiency but also encourages sales savvy and a genuine desire to assist prospective residents in finding their perfect home.

Pegasus offers competitive compensation including generous commissions and a range of benefits designed to support a healthy work-life balance and career advancement. Employees enjoy 15 days of paid time off, 14 paid holidays, fully paid medical benefits for the employee, and a 401(k) retirement plan with company match. The company is committed to fostering a culture that promotes career growth, personal development, and leadership opportunities within a supportive team environment. Additionally, Pegasus incentivizes employee referrals with bonuses ranging from $1000 to $1500, reflecting its commitment to building a strong, motivated workforce.

Working at Pegasus means joining a best-in-class environment where your contributions are valued and your career trajectory is supported. The company’s dedication to employee happiness and professional growth makes it an attractive workplace for individuals looking to advance in the resident services field. The Assistant Manager/Client Services Manager role is not just a job but a career path that offers personal challenge and genuine reward, along with the ability to genuinely impact the residents’ housing experience in a positive and meaningful way.