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Assistant Community Manager - Evergreen Westside

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $20.00
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Work Schedule

Standard Hours
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Benefits

generous commission
Paid Time Off
Paid holidays
Paid medical benefits
401K with company match
Employee Referral Bonus
supportive leadership team

Job Description

Pegasus is a dynamic and expanding multifamily property management company committed to fostering a positive and supportive work environment. We believe in offering not just jobs, but fulfilling careers that empower our employees to control their futures and achieve personal and professional growth. Our company values the happiness and well-being of our staff because we understand that satisfied employees lead to satisfied property owners and residents. Pegasus is known for its generous benefits package and its culture of excellence where career development and upward mobility are highly encouraged. We invest heavily in our employees by providing the necessary resources, guidance, and leadership support to help them thrive and succeed in their roles.

The role of Assistant Manager/Client Services Manager at Pegasus is a vital frontline position where you take direct responsibility for enhancing the resident experience. As a Resident Relations Manager, you will handle all aspects of resident communication, including addressing resident issues, managing payments, and responding to lease inquiries. Your position requires you to utilize excellent communication and strategic consultative selling skills alongside a warm and approachable demeanor that makes residents feel genuinely valued and supported. This role is also responsible for leading, guiding, and assisting the leasing team to ensure seamless operations and exceptional service delivery. It is an exciting opportunity to grow within a supportive leadership environment where your contributions directly enhance community satisfaction and retention.

This full-time position offers competitive compensation, including generous commission opportunities ranging between $1000 and $1500 for employee referrals. It also features a comprehensive benefits package with 15 days of paid time off, 14 paid holidays, and 100% paid medical benefits for employees. Additional benefits include a 401k plan with company match, an excellent company culture designed to help you thrive, and real chances for career progression and leadership development. The role demands a customer-focused mindset, problem-solving capabilities, proficiency with technology tools like OneSite, and a keen understanding of marketing and social media principles to effectively support the community and leasing efforts. If you aspire to be part of a best-in-class property management company that values your expertise and supports your professional journey, Pegasus is the place to be.

Job Requirements

  • high school diploma or equivalent
  • prior experience in multifamily property management
  • strong communication skills
  • proficiency with OneSite preferred
  • customer service orientation
  • ability to lead and support a team
  • basic computer skills including Microsoft Office
  • problem-solving and organizational capabilities
  • willingness to work full-time

Job Qualifications

  • multifamily experience required
  • knowledge or experience with OneSite preferred
  • customer-focused attitude
  • excellent interpersonal skills
  • knowledge of technology products including OneSite
  • strong problem-solving skills
  • self-driven and motivated to succeed
  • working knowledge of social media
  • proficiency in Microsoft Office suite
  • understanding of marketing concepts
  • excellent verbal and written communication skills
  • organized and efficient
  • adaptable and creative
  • professional appearance and demeanor
  • sales savvy and eager to assist residents

Job Duties

  • receive all resident issues
  • manage payments and lease inquiries
  • use high-level communication and consultative selling skills
  • provide a positive and genuine resident experience
  • oversee and assist leasing team
  • maintain community knowledge
  • support operational excellence

Job Criteria

Experience

Mid Level (3-7 years)


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