
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $31.00 - $34.00
Work Schedule
Standard Hours
Split Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
Health Savings Account Contributions
Life insurance
Disability insurance
403B Retirement Plan with company match
Tax-advantaged accounts
Employee assistance program
Job Description
The Community Builders, Inc. (TCB) is a national nonprofit organization dedicated to strengthening neighborhoods and building sustainable communities where people of all income levels can thrive. As one of America's leading nonprofit real estate developers and owners, TCB focuses on transforming communities through high-quality affordable housing and neighborhood revitalization initiatives. Their mission centers around fostering strong, diverse neighborhoods that provide residents with opportunities for growth and well-being. TCB's commitment to equity, inclusion, and sustainability underscores all their development and management projects, making them a vital force in affordable housing advocacy across the nation.
The Assistant Community Manager position at The Community Builders offers an exciting opportunity to join a dedicated team focused on exceptional property management and community building. Reporting directly to the Community Manager, this role plays a crucial part in the daily operations of residential properties, particularly at the Pilot Grove and Elizabeth Brook Apartments. This position requires strong skills in leasing, compliance, maximizing rental income, and delivering exemplary customer service to residents.
The Assistant Community Manager's responsibilities are diverse, with an emphasis on operations administration, compliance adherence, resident retention, and maintaining a quality living environment. The role includes preparing leasing documents, monitoring occupancy goals, coordinating with maintenance and service teams, and ensuring compliance with federal housing laws and regulatory programs. A key aspect of the role is the ability to anticipate and proactively address vacancies by attracting new tenants while maintaining a 97% physical occupancy target.
Candidates are expected to have experience in property management or a related field such as hospitality or retail management, supported by relevant industry certifications like COS and LIHTC, which are strongly preferred. This is a full-time, in-office role requiring presence on-site five days a week, split between two apartment communities. The position offers competitive pay ranging from $31 to $34 per hour, reflecting the importance of the role within the organization.
The Assistant Community Manager will also participate in budgeting, risk management, reporting, and team supervision while supporting the recruitment and growth of other staff members. With a mission-focused approach, this position offers the chance to contribute meaningfully to neighborhood revitalization and affordable housing efforts. The Community Builders values innovative, proactive candidates with strong organizational, interpersonal, and problem-solving skills, aiming to maintain a supportive and vibrant community environment for all residents.
TCB provides a comprehensive benefits package, including medical, dental, and vision insurance, paid holidays and PTO, employer contributions to health savings accounts, life and disability insurance, retirement plans with company matches, tax-advantaged accounts, and employee assistance programs. As an equal opportunity employer, The Community Builders is committed to inclusivity and diversity in its workforce, welcoming candidates from all backgrounds to apply.
The Assistant Community Manager position at The Community Builders offers an exciting opportunity to join a dedicated team focused on exceptional property management and community building. Reporting directly to the Community Manager, this role plays a crucial part in the daily operations of residential properties, particularly at the Pilot Grove and Elizabeth Brook Apartments. This position requires strong skills in leasing, compliance, maximizing rental income, and delivering exemplary customer service to residents.
The Assistant Community Manager's responsibilities are diverse, with an emphasis on operations administration, compliance adherence, resident retention, and maintaining a quality living environment. The role includes preparing leasing documents, monitoring occupancy goals, coordinating with maintenance and service teams, and ensuring compliance with federal housing laws and regulatory programs. A key aspect of the role is the ability to anticipate and proactively address vacancies by attracting new tenants while maintaining a 97% physical occupancy target.
Candidates are expected to have experience in property management or a related field such as hospitality or retail management, supported by relevant industry certifications like COS and LIHTC, which are strongly preferred. This is a full-time, in-office role requiring presence on-site five days a week, split between two apartment communities. The position offers competitive pay ranging from $31 to $34 per hour, reflecting the importance of the role within the organization.
The Assistant Community Manager will also participate in budgeting, risk management, reporting, and team supervision while supporting the recruitment and growth of other staff members. With a mission-focused approach, this position offers the chance to contribute meaningfully to neighborhood revitalization and affordable housing efforts. The Community Builders values innovative, proactive candidates with strong organizational, interpersonal, and problem-solving skills, aiming to maintain a supportive and vibrant community environment for all residents.
TCB provides a comprehensive benefits package, including medical, dental, and vision insurance, paid holidays and PTO, employer contributions to health savings accounts, life and disability insurance, retirement plans with company matches, tax-advantaged accounts, and employee assistance programs. As an equal opportunity employer, The Community Builders is committed to inclusivity and diversity in its workforce, welcoming candidates from all backgrounds to apply.
Job Requirements
- College degree or 3+ years in a progressive career path in residential property management, hotel, hospitality or retail management
- 2+ years of experience in property management, hotel, hospitality or retail
- Knowledge of all regulatory programs, policies and federal housing laws and guidelines
- Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience
- Proven excellent customer service skills
Job Qualifications
- College degree or 3+ years in a progressive career path in residential property management, hotel, hospitality or retail management
- 2+ years of experience in property management, hotel, hospitality or retail
- Industry designations such as COS, LIHTC, ARM preferred
- Knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines
- Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience
- Proven excellent customer service skills
Job Duties
- Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues
- Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal
- Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports
- Screens applicants to ensure compliance with Tenant Selection Plan and regulatory requirements
- Keeps informed of market conditions and updates competitive market analysis quarterly
- Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers
- Monitors rent balances, collects rents, and sends out late or quit notices as required
- Participates in all aspects of managing a property including business goals, budgeting, risk management, maintenance, compliance, reporting, and personnel management
- Oversees office functions including office hours, filing, computer systems, and reports
- Inspects property, picks up litter, and reports issues to Service Maintenance Manager
- Handles resident issues and concerns, partnering with Community Manager as needed
- Inspects market ready units for acceptance to lease and for resident move in
- Assists in recruitment, training, supervision and motivation of team members and participates in annual reviews and performance management process
- Performs other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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