Job Overview
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Located in Hartsdale, NY, our banking institution prides itself on providing comprehensive financial services tailored to meet the diverse needs of individuals and businesses within the community. We are committed to fostering a culture of integrity, customer service excellence, and operational efficiency. Our branch operates with a focus on innovative banking solutions while maintaining strong compliance with regulatory standards to ensure a secure and trustworthy environment for all customers. With a dynamic and supportive workplace, we aim to empower our employees to grow professionally and contribute meaningfully to the bank's success.
The Assistant Branch Manager (ABM) role is a critical leadership position within our branch, designed to support the Branch Manager in achieving sales, service, and operational goals. This role involves proactive involvement in business development efforts, ensuring that the branch meets or exceeds performance targets related to deposits, accounts, and customer acquisition. The ABM is instrumental in implementing and enforcing policies, procedures, and controls that protect the bank from monetary loss and ensure compliance with industry regulations. Moreover, the ABM is expected to be adept at managing all facets of branch operations, including teller functions and ancillary services, particularly in the absence of the Branch Manager. This position demands a flexible and adaptive leader who can navigate the complexities of the banking industry while motivating and coaching staff to meet sales initiatives and provide exceptional customer service.
In addition to operational oversight, the ABM plays a significant role in staff development, providing ongoing training in sales techniques and banking products to cultivate a robust sales culture within the branch. The role requires close collaboration with multiple departments to maintain transparency and adherence to internal policies. The Assistant Branch Manager is also responsible for risk management and operational compliance, implementing action plans to minimize losses and enhance the customer experience. The position requires effective decision-making capabilities, especially concerning transactional approvals and addressing complex client service issues. With a competitive salary range of $65,000 to $85,000, this full-time position offers the opportunity to work in a dynamic environment that values leadership, innovation, and customer-focused banking.
The Assistant Branch Manager (ABM) role is a critical leadership position within our branch, designed to support the Branch Manager in achieving sales, service, and operational goals. This role involves proactive involvement in business development efforts, ensuring that the branch meets or exceeds performance targets related to deposits, accounts, and customer acquisition. The ABM is instrumental in implementing and enforcing policies, procedures, and controls that protect the bank from monetary loss and ensure compliance with industry regulations. Moreover, the ABM is expected to be adept at managing all facets of branch operations, including teller functions and ancillary services, particularly in the absence of the Branch Manager. This position demands a flexible and adaptive leader who can navigate the complexities of the banking industry while motivating and coaching staff to meet sales initiatives and provide exceptional customer service.
In addition to operational oversight, the ABM plays a significant role in staff development, providing ongoing training in sales techniques and banking products to cultivate a robust sales culture within the branch. The role requires close collaboration with multiple departments to maintain transparency and adherence to internal policies. The Assistant Branch Manager is also responsible for risk management and operational compliance, implementing action plans to minimize losses and enhance the customer experience. The position requires effective decision-making capabilities, especially concerning transactional approvals and addressing complex client service issues. With a competitive salary range of $65,000 to $85,000, this full-time position offers the opportunity to work in a dynamic environment that values leadership, innovation, and customer-focused banking.
Job Requirements
- High school diploma or GED required
- Bachelor’s degree preferred
- At least 6 years of experience in customer service or supervisory role within banking or retail environment
- Minimum 3 years of operations experience in banking
- Excellent customer service and sales skills
- Strong knowledge of branch operations and banking regulations
- Effective problem-solving skills
- Strong leadership and interpersonal skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and banking software
- Ability to stay current with industry regulations
- Ability to work a flexible schedule including weekends
- Qualify to be licensed as a Notary Public for New York State
- Willingness to travel occasionally for mandatory training
Job Qualifications
- High School Diploma or GED required
- Bachelor’s degree preferred
- At least 6 years of customer service/supervisory experience in banking or retail
- Minimum 3 years of operations experience in banking
- Excellent customer service and sales skills
- Knowledge of branch operations and banking regulations
- Problem-solving skills and composure with customers and staff
- Strong leadership and interpersonal skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and banking software
- Comfort with technology and online banking services
- Ability to comply with industry regulations
- Ability to work flexible schedule including weekends
- Qualify as a Notary Public for New York State
- Willingness to travel for training
Job Duties
- Support the Branch Manager by overseeing branch operations
- Handle operational issues and branch-related matters
- Provide coaching to staff on sales techniques and product knowledge
- Supervise staff on service expectations and banking transactions
- Identify and mitigate operational risk
- Oversee compliance functions including audits and controls
- Cross-train on all branch positions
- Ensure branch receives satisfactory audit grade
- Act as a troubleshooter for complex client service needs
- Serve as liaison between branch and other departments
- Demonstrate comprehensive knowledge of bank products and regulations
- Meet assigned sales goals
- Assist in implementing sales programs
- Execute sales opportunities to increase deposit growth
- Assist in staffing decisions
- Prepare reports and reconcile accounts
- Conduct staff meetings to discuss objectives
- Make decisions on approval of transactions
- Notarize legal documents
- Perform other duties as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

