Assistant Banquet Manager

Marriott International is a globally renowned hospitality company dedicated to delivering exceptional guest experiences through its diverse portfolio of brands. Among these prestigious brands is JW Marriott, which represents the luxury segment of Marriott's offerings. JW Marriott properties are located in gateway cities and exclusive resort destinations worldwide, offering guests a blend of timeless elegance and modern luxury. Marriott International is committed to fostering an inclusive work environment that values the unique backgrounds and diverse talents of its associates. The company actively promotes equal opportunity employment and supports professional growth, ensuring that each team member finds a sense of belonging and the opportunity to thrive. Marriott Hotels, including JW Marriott, emphasize innovation, excellent service, and creating memorable experiences for guests, upholding the company’s legacy of "Wonderful Hospitality. Always." This dedication requires a team of passionate and skilled professionals who contribute to maintaining and elevating the standards of excellence that Marriott is known for across the globe.

The Event Management sector at Marriott International is crucial in orchestrating successful events that leave lasting impressions on guests. This full-time, management-level position is based at JW Marriott Orlando, Florida. The role offers an attractive pay range of $25.96 to $34.62 per hour with eligibility for bonuses, reflecting the company’s commitment to rewarding dedication and high performance. The position is not remote and requires hands-on involvement in the day-to-day operations of banquet and event services.

This entry-level management role involves assisting in leading the banquet staff to ensure events are executed efficiently, following established requirements and high standards of quality. The individual will support the management of departmental operations, including controlling inventories and assets such as banquet equipment and supplies. A key responsibility is maintaining service excellence by enforcing sanitation standards, adherence to operational policies and procedures, and aligning team activities to meet guest satisfaction goals measured through surveys and feedback. The role demands proactive participation in scheduling staff to optimize service delivery while maintaining cost-effectiveness.

The Event Manager will actively lead shifts and participate directly in service delivery during events, setting a positive example and nurturing continuous improvement in food and beverage knowledge, including food and wine pairings and contemporary cuisine trends. Customer service is paramount, with duties encompassing guest interaction to collect feedback, address concerns, and empower employees to uphold superior service standards. This hands-on leadership aims to foster a customer-centric culture that maximizes overall event success.

Human resource responsibilities form a vital part of this role, involving support for new hire orientation and training, clarifying employee expectations, and providing ongoing performance feedback. The manager will review guest satisfaction results with staff and ensure all employees are well-trained in safety and emergency procedures to maintain a secure working and guest environment.

Joining JW Marriott in this role means embracing a community that values camaraderie, professional development, and whole-person well-being. The company provides a supportive atmosphere where associates can pursue their passion for excellence in hospitality within a luxury environment. Being part of JW Marriott and Marriott International opens doors to a world of opportunities for career advancement, recognition, and personal growth within one of the most respected names in the hospitality industry.