Assistant Banquet Manager

Hyatt Regency Dallas is a distinguished Four Diamond hotel located in the heart of downtown Dallas, Texas, adjacent to the iconic Reunion Tower. This premier establishment boasts 1120 well-appointed rooms and is strategically positioned next to the business district while being seamlessly connected to the historic Union Station. With an expansive 160,000 square feet of flexible meeting and event spaces, Hyatt Regency Dallas caters to a wide variety of gatherings, from intimate board meetings to grand-scale cocktail receptions. The hotel prides itself on personalized service and creative cuisine, making every event not just successful but also memorable. Guests and clients experience impeccable standards in hospitality shaped by the hotel’s commitment to excellence and attention to detail. Hyatt Regency Dallas offers a vibrant atmosphere where business meets pleasure, making it a top destination for travelers and event organizers alike.

The role of Assistant Banquet Manager at Hyatt Regency Dallas is an integral leadership position that supports the flawless execution of banquet and event operations. This role is pivotal in ensuring exceptional service standards across various functions including meetings, conventions, weddings, and special events held at the hotel. The Assistant Banquet Manager assists in overseeing banquet staff and maintaining all banquet functions alongside their equipment. Key responsibilities include scheduling and managing staff allocations for banquet functions, handling alcohol management such as inventory and ordering, and ensuring all event requirements are met meticulously. This role requires a keen eye for detail and a strong commitment to creating an appealing and smooth experience for guests throughout every event.

In this position, you will be instrumental in coordinating the planning and operational aspects of various banquet events, guaranteeing seamless service from setup through breakdown. Clear communication with banquet team members, reviewing event orders, and conducting pre-shift meetings to align expectations and service standards are vital. You will also monitor the service flow during events to maintain quality, timing, and guest satisfaction, while upholding high standards of cleanliness, safety, and presentation. Supervising and supporting banquet colleagues during events, fostering a positive and professional work environment in line with Hyatt’s values, and assisting with staff onboarding and training are also key aspects of this role.

Additionally, the Assistant Banquet Manager collaborates with the Banquet Manager to address performance management, monitor labor costs, control expenses, and ensure accurate billing and proper handling of inventory and equipment. Serving as a vital point of contact for meeting planners and clients, this role requires addressing guest inquiries and resolving concerns promptly and professionally. Overall, this position offers a dynamic work environment where you contribute to delivering memorable events supported by Hyatt’s renowned standards and culture. Employment is full-time, with a competitive salary reflecting the responsibilities and industry standards at Hyatt Regency Dallas.