Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.19 - $23.02
Work Schedule
Standard Hours
Flexible
Benefits
Work Life Balance
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Paid training
Life insurance
short-term disability insurance
long-term disability insurance
401k plan
Paid Time Off
Holiday pay
Flexible spending account
Employee Discounts
Education reimbursement program
Paid employee referral program
Job Description
CSC ServiceWorks is a premier provider of commercial laundry services, consumer services technology, air-vending, and electric vehicle (EV) solutions across the United States and Canada. With a strong commitment to quality and innovation, CSC ServiceWorks has established itself as an industry leader, servicing a broad range of clients that rely on efficient and reliable appliance solutions. The company prides itself on its best-in-class team of 2,500 dedicated professionals who enjoy a dynamic work environment that offers steady employment, personal appreciation, and ample opportunities for career growth. Employees at CSC ServiceWorks benefit from a supportive culture that values hard work, accountability, and a healthy work-life balance, allowing team members to focus on what matters most while advancing their careers in a fulfilling way.
The role of Appliance Service Technician at CSC ServiceWorks is integral to maintaining the operational excellence the company is known for. The technician is responsible for performing mechanical repairs on washers, dryers, and air-vending machines at various customer and client locations within an assigned region. This field-based position is perfect for individuals who enjoy problem-solving and working independently with a strong mechanical aptitude. Appliance Service Technicians play a crucial role in ensuring the reliability of appliances, minimizing downtime, and meeting or exceeding customer service expectations. The position involves troubleshooting, maintenance, and repair, with a focus on efficiency, compliance with safety standards, and excellent customer interaction. Technicians are expected to maintain detailed documentation of their service calls and manage parts inventory to ensure timely repairs. This role requires physical stamina, the ability to work in diverse environmental conditions, and proficiency in basic computer skills for reporting and communication. CSC ServiceWorks offers a competitive benefits package including employer contributions to medical, dental, and vision insurance, paid training, 401k with company match, paid time off, and various employee discounts. This opportunity is ideal for motivated individuals who are seeking a stable yet engaging career in a supportive and rewarding company environment.
The role of Appliance Service Technician at CSC ServiceWorks is integral to maintaining the operational excellence the company is known for. The technician is responsible for performing mechanical repairs on washers, dryers, and air-vending machines at various customer and client locations within an assigned region. This field-based position is perfect for individuals who enjoy problem-solving and working independently with a strong mechanical aptitude. Appliance Service Technicians play a crucial role in ensuring the reliability of appliances, minimizing downtime, and meeting or exceeding customer service expectations. The position involves troubleshooting, maintenance, and repair, with a focus on efficiency, compliance with safety standards, and excellent customer interaction. Technicians are expected to maintain detailed documentation of their service calls and manage parts inventory to ensure timely repairs. This role requires physical stamina, the ability to work in diverse environmental conditions, and proficiency in basic computer skills for reporting and communication. CSC ServiceWorks offers a competitive benefits package including employer contributions to medical, dental, and vision insurance, paid training, 401k with company match, paid time off, and various employee discounts. This opportunity is ideal for motivated individuals who are seeking a stable yet engaging career in a supportive and rewarding company environment.
Job Requirements
- Valid driver's license
- Ability to pass pre-employment screening
- Must be able to lift up to 75 pounds
- Will frequently work in a variety of environmental conditions including weather and non-weather related
Job Qualifications
- Previous experience in appliance repair or a related field is preferred
- Good interpersonal and communication skills
- Ability to work independently and manage time efficiently
- Physical stamina and dexterity to handle and maneuver heavy appliances
- Basic computer skills for documentation and communication purposes
Job Duties
- Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines
- Conduct routine maintenance and preventative services on appliances
- Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information
- Maintain detailed records of service calls, repairs performed, parts used, and service reports
- Monitor and manage inventory levels of spare parts and tools, ordering necessary parts and equipment
- Adhere to all safety protocols and guidelines while working with electrical systems and appliances
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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