Appliance Service Technician

CSC ServiceWorks is a leading provider of innovative laundry and air solutions with nearly 100 years of proven experience, serving over 40 million people across the U.S. and Canada. With a dedicated team of 2,300 professionals, CSC ServiceWorks is committed to powering communities by combining technology, service, and purpose to create a lasting positive impact for customers and clients. The company operates in a dynamic industry where service quality, mechanical expertise, and customer satisfaction are paramount, making CSC ServiceWorks a reputable and trusted partner in the appliance service sector. The firm focuses on trust, respect, and integrity, reflecting its strong values and commitment to both employees and customers. CSC ServiceWorks provides a supportive environment for career growth and development, along with comprehensive benefits that enhance employee well-being and work-life balance.

The role of Appliance Service Technician at CSC ServiceWorks is an exciting opportunity for individuals who enjoy problem-solving and working independently in the field. This position primarily involves providing mechanical repair services to washers, dryers, and air-vending machines at various customer and client locations within an assigned region. The Appliance Service Technician is responsible for diagnosing issues, troubleshooting problems, conducting routine maintenance, and ensuring machines operate efficiently and reliably to meet customer expectations. This role demands a strong mechanical aptitude, good interpersonal skills, and the ability to manage time and tasks effectively while working independently. The position follows a Monday to Friday schedule, providing a consistent workweek.

In this role, the technician will play a critical part in keeping appliance machines running smoothly by performing repairs in accordance with manufacturer guidelines and safety standards. They will interact professionally and courteously with customers, delivering excellent service and offering advice on appliance use and maintenance to prevent future issues. Additionally, the technician will maintain accurate service records, manage parts inventory to ensure quick access to required resources, and adhere strictly to all safety protocols to safeguard themselves and customers' property. This comprehensive scope of work makes the Appliance Service Technician position vital to CSC ServiceWorks' mission of maintaining high service standards and operational excellence. Working for CSC ServiceWorks means joining a company that prioritizes employee growth, provides year-round employment with paid training, and offers a competitive benefits package including health, dental, and vision insurance with generous employer contributions, 401k with company match, paid time off, and many other perks. This role is well-suited for individuals with a passion for mechanical repairs, excellent problem-solving skills, and a desire to contribute positively to community service solutions.