Ankeny, IA - Server - Sterling's

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Benefits

flexible scheduling
Employee Discounts
Opportunities for advancement
Training and development programs
supportive work environment

Job Description

B&B Theatres is a renowned entertainment company specializing in providing cinematic experiences across a wide range of locations. Known for its commitment to creating magical, meaningful, and memorable moments for guests, B&B Theatres combines state-of-the-art movie viewing technology with exceptional customer service. The company operates numerous theatres and employs a diverse staff to ensure every patron enjoys an immersive and enjoyable experience. B&B Theatres values innovation, joy, family, fun, and integrity, which are embedded in its culture and day-to-day operations. With a strong emphasis on employee satisfaction and development, the company seeks to foster a welcoming and collaborative environment where... Show More

Job Requirements

  • None education level
  • must be at least 18 years of age at the time of hire
  • ability to work effectively under pressure
  • positive and enthusiastic attitude
  • ability to collaborate with team members
  • previous customer service experience preferred
  • ability to stand, walk, sit, use hands to handle or feel, reach with hands and arms, stoop, kneel, or crouch
  • ability to lift and transport items weighing up to 35 pounds
  • must complete responsible alcohol serving training
  • possession of valid Food Handler's Certification as required
  • flexible scheduling including holidays
  • willingness to perform physical tasks regularly

Job Qualifications

  • Must be at least 18 years of age at the time of hire
  • demonstrates a positive and enthusiastic attitude
  • possesses the ability to work effectively under pressure in a fast-paced environment and collaborate successfully with bussers, cooks, and other team members
  • previous experience in a customer service role within a fast-paced environment is highly desirable
  • must successfully complete an online training course for the responsible serving of alcohol
  • possession of a valid Food Handler's Certification as required by local County regulations

Job Duties

  • Greet guests in a welcoming and professional manner
  • present menus, answer questions about menu items, and make recommendations
  • accurately take food and beverage orders and efficiently enter them into the point-of-sale (POS) system
  • relay orders to kitchen and bar staff, ensuring clear and accurate communication
  • serve food and beverages to guests promptly and professionally
  • monitor guest satisfaction, proactively address any concerns, and take appropriate action to resolve issues
  • process guest payments accurately, including handling cash and credit card transactions
  • prepare and present guest checks that clearly itemize costs and applicable sales taxes
  • assist food preparation staff with tasks as needed to ensure efficient service
  • perform pre-shift and post-shift duties, including polishing silverware, stocking ice bins, and completing other assigned tasks from the General Manager or designated lead
  • maintain a clean and organized work area, including guest tables
  • adhere to all food safety and sanitation regulations
  • comply with all company policies and procedures, including those related to responsible alcohol service

Job Location

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