Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Benefits
flexible scheduling
Employee Discounts
Opportunities for advancement
Training and development programs
supportive work environment
Job Description
B&B Theatres is a renowned entertainment company specializing in providing cinematic experiences across a wide range of locations. Known for its commitment to creating magical, meaningful, and memorable moments for guests, B&B Theatres combines state-of-the-art movie viewing technology with exceptional customer service. The company operates numerous theatres and employs a diverse staff to ensure every patron enjoys an immersive and enjoyable experience. B&B Theatres values innovation, joy, family, fun, and integrity, which are embedded in its culture and day-to-day operations. With a strong emphasis on employee satisfaction and development, the company seeks to foster a welcoming and collaborative environment where... Show More
Job Requirements
- None education level
- must be at least 18 years of age at the time of hire
- ability to work effectively under pressure
- positive and enthusiastic attitude
- ability to collaborate with team members
- previous customer service experience preferred
- ability to stand, walk, sit, use hands to handle or feel, reach with hands and arms, stoop, kneel, or crouch
- ability to lift and transport items weighing up to 35 pounds
- must complete responsible alcohol serving training
- possession of valid Food Handler's Certification as required
- flexible scheduling including holidays
- willingness to perform physical tasks regularly
Job Qualifications
- Must be at least 18 years of age at the time of hire
- demonstrates a positive and enthusiastic attitude
- possesses the ability to work effectively under pressure in a fast-paced environment and collaborate successfully with bussers, cooks, and other team members
- previous experience in a customer service role within a fast-paced environment is highly desirable
- must successfully complete an online training course for the responsible serving of alcohol
- possession of a valid Food Handler's Certification as required by local County regulations
Job Duties
- Greet guests in a welcoming and professional manner
- present menus, answer questions about menu items, and make recommendations
- accurately take food and beverage orders and efficiently enter them into the point-of-sale (POS) system
- relay orders to kitchen and bar staff, ensuring clear and accurate communication
- serve food and beverages to guests promptly and professionally
- monitor guest satisfaction, proactively address any concerns, and take appropriate action to resolve issues
- process guest payments accurately, including handling cash and credit card transactions
- prepare and present guest checks that clearly itemize costs and applicable sales taxes
- assist food preparation staff with tasks as needed to ensure efficient service
- perform pre-shift and post-shift duties, including polishing silverware, stocking ice bins, and completing other assigned tasks from the General Manager or designated lead
- maintain a clean and organized work area, including guest tables
- adhere to all food safety and sanitation regulations
- comply with all company policies and procedures, including those related to responsible alcohol service
Job Location
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